Jamiha Carter
Sheboygan,WI
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
5
5
years of professional experience
Work History
Shift Lead
Walgreens
Sheboygan, WI
05.2022 - 08.2023
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Created weekly staff schedules to ensure adequate coverage.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
Barista
Starbucks
Sheboygan, WI
02.2021 - 11.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Stock shelves with ingredients needed to make coffee drinks.
Team Member
Mcdonalds
Sheboygan , WI
07.2018 - 01.2020
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout the shift.
- Collaborated with team members to maximize productivity and efficiency.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Milwaukee Area Technical College
Milwaukee, WI05-2026
High School Diploma -
North High School
Sheboygan, WI06-2023
Skills
- Productivity monitoring
- Operations Monitoring
- Performance Improvement
- Production leadership
- Staff Motivation
- Team motivation
- Work Delegation
Timeline
Shift Lead
Walgreens
05.2022 - 08.2023
Barista
Starbucks
02.2021 - 11.2021
Team Member
Mcdonalds
07.2018 - 01.2020
Associate of Applied Science - Diagnostic Medical Sonography
Milwaukee Area Technical College
High School Diploma -
North High School