Summary
Overview
Work History
Education
Skills
Timeline
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Jamika Johnson

Chalmette,United States

Summary

Dependable Room Attendant with solid history of cleaning industry service. Proficient in maintaining bathrooms and suites, as well as providing top-quality hotel services. Highly organized and team-driven with strong customer satisfaction focus. Results-driven Room Attendant excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Reliable Room Attendant dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

10
10
years of professional experience

Work History

Housekeeper

KFK ACQUISITIONS LLC
New Orleans, LA
09.2017 - Current
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.

ROOM ATTENDANT

FOUR SEASONS HOTEL
HOUSTON , TX
06.2015 - 03.2017
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
  • Changed bed linens and collected soiled linens for cleaning.

Room Inspector

HYATT REGENCY
NEW ORLEANS , LA
02.2012 - 05.2015
  • Collaborated with various team members to meet guests' requests.
  • Maintained records in property management system for room inspections.
  • Inspected guest rooms for compliance with cleanliness standards.
  • Trained housekeeping staff on cleaning protocols.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.

Education

High School Diploma -

West Jefferson High School
Harvey, LA
05.2008

Skills

  • Floor Cleaning, Polishing and Waxing
  • Team Support and Collaboration
  • Health Standards Compliance
  • Guest Service and Support
  • COVID-19 Safety Procedures
  • Room and Public Space Cleaning
  • Cart Stocking and Organization
  • Linens and Toiletries
  • Supply Replenishment
  • Interior and Exterior Cleaning
  • Room Assignments
  • Special Requests

Timeline

Housekeeper

KFK ACQUISITIONS LLC
09.2017 - Current

ROOM ATTENDANT

FOUR SEASONS HOTEL
06.2015 - 03.2017

Room Inspector

HYATT REGENCY
02.2012 - 05.2015

High School Diploma -

West Jefferson High School

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