Jamika Rodriguez
Donna,TX
Summary
Hardworking receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner
Jayz Kreationz
02.2017 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Receptionist
McAllen Transitional Care Center
07.2024 - 11.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
Personal Assistant
South Coast Pipe Repair & Service
02.2022 - 04.2023
- Answer calls & emails
- Send invoices
- Collect payments
- Assist with daily meetings
Receptionist
Gutierrez Painting
06.2020 - 01.2022
- Answer phone calls
- Accounting Answer emails
- Invoices
- Order supplies for job sites and office
- Accept payments from contractors
Education
Certificate - Medical Administrative Assistant Technology
South Texas Vocational Technical Institute - McAllen
12.2023
High School Diploma -
South Palm Gardens High School
06.2009
Skills
- Invoicing
- Basic Medical Terminology
- Proficiency in Electronic Health Records (EHR) system
- Great customer service skills
- Bilingual in English and spanish
- Friendly
- Reliable
- Active listening skills
- Superior Organizational skills
- Strong work ethic
- ICD-10
- Current Procedural Terminology (CPT)
- Marketing tactics
Certification
- Recognition of Quarter 4 GPA of 4.0 - STVT
- OBHP HIPPA Compliance Training- Texas Health and Human Services
- OBHP Needle Stick and Splashes Training- Texas Health and Human Services
- Basic Incident command system for initial response ICS-200- FEMA
- Introduction to incident command system, ICS-200- FEMA
- HIPPA Privacy & Compliance for Healthcare Providers- STVT
- Occupational Safety & Health Administration & Bloodborne Pathogens in the Health Care Setting-STVT
- Certified Medical Administrative Assistant-NHA
Languages
Spanish
Professional Working
Timeline
Receptionist
McAllen Transitional Care Center
07.2024 - 11.2024
Personal Assistant
South Coast Pipe Repair & Service
02.2022 - 04.2023
Receptionist
Gutierrez Painting
06.2020 - 01.2022
Owner
Jayz Kreationz
02.2017 - 12.2024
High School Diploma -
South Palm Gardens High School
Certificate - Medical Administrative Assistant Technology
South Texas Vocational Technical Institute - McAllen
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