Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Carter

Crown Point,IN

Summary

Hardworking, energetic, and reliable with determination to take career to the next level. Experienced Promotional Specialist with over 10 years of experience in customer service and sales . Excellent reputation for resolving problems, spreading product knowledge through engagement, and improving customer satisfaction.

Overview

13
13
years of professional experience

Work History

PROMOTIONAL SPECIALIST/BRAND AMBASSADOR

TEAM ENTERPRISES LLC
01.2017 - Current
  • Spreading brand awareness for various wine and spirits.
  • Setting up for small or special events prior to shift.
  • Marketing and product knowledge at on/off premise events to increase sales and demographic.
  • Collecting feedback from consumers who do engage and (recap)record it within an hour post events via online portal.
  • Spread brand awareness to customers and potential future customers.

PROMOTIONAL SPECIALIST/BRAND AMBASSADOR

ADELANTE LIVE
01.2015 - Current
  • Working with various brands specializing in marketing through live events and trade shows engaging to promote brand awareness.
  • Recaps are to be submitted within an hour following event.

SWIM LESSON INSTRUCTOR

Aqua Tots
09.2021 - 01.2022
  • Taught students pool and water safety guidelines.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Used teaching aids such as kickboards, diving rings and fins correctly to teach students.

PRODUCTION ASSISTANT/CONTESTANT WRANGLER

Double Dare
08.2017 - 01.2018
  • Meeting the needs of various managers including paperwork signing/submissions to running to prop warehouse.
  • Greeting all children/parents’ contestants and guiding them through paperwork, school, lunch, wardrobe, game show set and back off premise.
  • Communicated with other crew members via walkie talkies to coordinated production activities.
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.

FOOD PRESENTATION SPECIALIST

Lake Etta Banquet Hall
01.2011 - 01.2018
  • Developing advertisements for special holidays and events.
  • Take reservations and secure date for events.
  • Prior to, preparing the hall for event is done, fine china and any necessary equipment is set up.
  • Elegantly serving the meal and clearing fine china so the event can proceed.
  • Cleaning the hall and kitchen area is done following every event.
  • This establishment takes great pride and good service and cleanliness.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Meeting the customers needs prior and during the events.

MASTER CHEF

PRODUCTION ASSISANT,, JUNIOR
11.2017 - 11.2017
  • Responsible for greeting and signing in over 30+ contestants while also handling paperwork for auditions. Meeting all of their needs before and after their auditions.

PRODUCTION ASSISTANT

Beat The Clock
06.2017 - 08.2017
  • Greeting 100+ children/parents’ contestants and guiding them through paperwork, school, lunch, wardrobe, game show set and back off premise. Meeting all of their needs when not on set.

VARIOUS BEER PROMOTIONS SPECIALIST

01.2016 - 01.2017
  • Responsible for increasing product knowledge to potential consumers and distribute samples or full drinks to potential buyers.
  • Punctual arrival to accounts is mandatory to set up display if needed.
  • Inquire opinions from consumers about product being sampled.
  • Record and determine demographic at each account.
  • Address customer needs, questions in a timely matter maintaining an inviting upbeat attitude.

PROMOTION SPECIALIST AND BRAND AMBASSADOR

01.2013 - 01.2017
  • Working for top cognac brand at the time we were required to create the ultimate sampling experience while engaging to learn demographic and their taste.
  • Product knowledge and timely online recaps are also required.
  • Inquire opinions from consumers and new consumer about product being sampled.
  • As a OSM (on sight manager) early arrival is mandatory to guide the model sampler and keep track of handouts given and samples given.
  • Guide and monitor sampler models through event to make sure enough pictures are taken and the tab is paid, and other requirements are met.
  • Recaps are due 24 hours following events.
  • LAKE ETTA BANQUET HALL- CATERING/HOSTESS AND EVENT PLANNING AND.

PERSONAL SHOPPER

Bloomingdale's Department Store
01.2015 - 05.2016
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Meeting all of the customers and potential customers needs while on floor. Paying attention to details and personal style.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.


CASHIER AND SALES ASSISTANT

BED BATH & BEYOND
01.2013 - 12.2013
  • As a sales associate our job was to greet/assist and/or direct customers into the right department in store.
  • Doing so online as well with orders made over phone by customers.
  • Product knowledge and placement played key role in efficient and quick sales.
  • Basic computer math skills and task programming when assigned cashier.
  • Greeting, executing and finalizing sale in a timely matter because it was a high-volume traffic store.

Education

High School Diploma -

PURDUE UNIVERSITY, HAMMOND
Hammond, IN
2007

Skills

  • Forecasting and planning
  • Payroll and scheduling
  • Problem-solving
  • Performance assessments
  • Multitasking
  • Meeting customers needs
  • Sales Expertise

Timeline

SWIM LESSON INSTRUCTOR

Aqua Tots
09.2021 - 01.2022

MASTER CHEF

PRODUCTION ASSISANT,, JUNIOR
11.2017 - 11.2017

PRODUCTION ASSISTANT/CONTESTANT WRANGLER

Double Dare
08.2017 - 01.2018

PRODUCTION ASSISTANT

Beat The Clock
06.2017 - 08.2017

PROMOTIONAL SPECIALIST/BRAND AMBASSADOR

TEAM ENTERPRISES LLC
01.2017 - Current

VARIOUS BEER PROMOTIONS SPECIALIST

01.2016 - 01.2017

PERSONAL SHOPPER

Bloomingdale's Department Store
01.2015 - 05.2016

PROMOTIONAL SPECIALIST/BRAND AMBASSADOR

ADELANTE LIVE
01.2015 - Current

CASHIER AND SALES ASSISTANT

BED BATH & BEYOND
01.2013 - 12.2013

PROMOTION SPECIALIST AND BRAND AMBASSADOR

01.2013 - 01.2017

FOOD PRESENTATION SPECIALIST

Lake Etta Banquet Hall
01.2011 - 01.2018

High School Diploma -

PURDUE UNIVERSITY, HAMMOND

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