Summary
Overview
Work History
Education
Skills
Skills
Certification
Timeline
Generic

Jamil Morris

Decatur

Summary

Experienced retail management professional with a proven track record in leading store operations and driving sales growth. Takes initiative to ensure the store is maintained at the highest standard. Skilled in leading and developing store team members through training, coaching, mentoring, and performance management. Proficient in recruitment, hiring, and retention strategies to build a skilled and diverse workforce. Sets clear verbal expectations to create accountability and maintain compliance with company policies and laws, resulting in a high-performing team. Ensures team members have a working knowledge of all computer and technology systems and software. Oversees store cash management, including register counts, bank withdrawals, armored car pickups, safe deposits, and change orders. Complies with all company policies and procedures, ensuring strict compliance with applicable laws and regulations for the sale of alcohol, tobacco, fresh food, and pharmacy products. Provides support to the Pharmacy department during busy periods, including serving as a pharmacy technician when necessary.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Emerging Store Manager

Walgreens
04.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe hazard free environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Implemented loss prevention strategies, significantly reducing shrinkage.

Shift Lead

Walgreens
12.2018 - Current
  • Open/close the store as requested by Store Manager
  • Ensure that all start-ups are working properly at the beginning of the shift
  • Ensure that cash for each register is available and reconciled for sales
  • Assist team members with product returns, voids, and customer refunds
  • Complete cash drops to the safe
  • Provide resolution for customer issues
  • Assist customers with product information
  • Reconcile sales on cash registers
  • Delegate daily tasks to team members
  • Maintain accurate inventory counts, including in stockroom
  • Responsible for accurate pricing of products/price changes
  • Assist with bookkeeping activities (cash reports, ledgers, and cash counts)
  • Troubleshooting office and photo lab equipment

Education

Bachelor Degree - Computer Science

Georgia State University
12.2024

Associate Degree - Computer Science

Georgia Military College
07.2020

High School -

Northside High School
Warner Robins, Georgia
05.2018

Skills

  • Pharmacy Certification
  • Java
  • Python
  • Conflict Resolution
  • Microsoft Office Suite
  • Research
  • Relational Database Management System
  • Graphical User Interface
  • Google Cloud Platform

Skills

  • Pharmacy Certification (Georgia Board of Pharmacy)
  • Java
  • Python
  • Conflict Resolution
  • Microsoft Office Suite
  • Research: [ Fake Value Store Inventory Control System] Contributed to creating a Relational Database Management System along with Graphical User Interface
  • Create Virtual Machine Instances on Google Cloud Platform

Certification

Git Essential Training

Pharmacy Technician

Timeline

Emerging Store Manager

Walgreens
04.2024 - Current

Shift Lead

Walgreens
12.2018 - Current

Associate Degree - Computer Science

Georgia Military College

High School -

Northside High School

Bachelor Degree - Computer Science

Georgia State University
Jamil Morris