Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMIL POOLE

Business Analyst
Philadelphia,PA

Summary

Seasoned Business Analyst with a history of optimizing operations for multimillion-dollar enterprises. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Diligent worker with strong communication and task prioritization skills.

Overview

9
9
years of professional experience

Work History

Business Analyst, Operational Analyst

SEI Investments Company
07.2018 - Current

Projects:

Project Coordination & Quality Assurance for Substantial Development

Project Coordination and Seamless Integration of New Features

  • Maintained daily cash transactions and general ledger for client funds, ensuring accuracy and compliance
  • Prepared and posted basic journal entries, ensuring proper documentation and adherence to accounting principles.
  • Conducted periodic bank reconciliations and cash composition reports.
  • Engaged in special projects as required, demonstrating adaptability and problem-solving skills.
  • Collaborated with stakeholders and middle office to define project objectives and criteria.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Devised strategies to streamline workflow cycle and incorporated automated features to enhance operational efficiency by 20%
  • Developed targeted task list for optimization.
  • Acted as key liaison between project teams, architect, and stakeholders, facilitating communication and functioning as operations sme.
  • Provided essential training to enable smooth transition from construction to operation, ensuring projects success.
  • Responded to issues with system architecture and software performance, recommending necessary actions required to produce downtime.

Manager

Samuel and Sons Seafood Co, Inc
05.2015 - 09.2017
  • Thrived in fast-paced environment, managing inventory and coordinating loading of over 10 trucks per day using item coding, while prioritizing customer requirements
  • Improved department processes and provided support to store and warehouse support staff.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Successfully accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Intern

Bethlehem City Hall Controller's Office
01.2016 - 05.2017
  • Revamped operations by sorting and organizing over 50 files, spreadsheets, and reports daily
  • Analyzed problems within systems and identified effective solutions
  • Conducted research, compiled data, updated over 30 spreadsheets weekly, and produced timely reports
  • Evaluated over 25 taxed electrical accounts weekly.

Education

Certificate in Business Analyst (IIBA EEP)

SkillHat
Toronto, CA
10.2023

Bachelor of Arts - Accounting, Business Management

Moravian College
Bethlehem, PA
05.2017

Diploma -

Chestnut Hill Academy
Philadelphia, PA
06.2013

Skills

  • Microsoft Office Suite
  • Drawio
  • Jira
  • Balsamic
  • Mural
  • Business Process Mapping
  • Project Management
  • Requirements Elicitation
  • Workflow Analysis
  • Business Case Development
  • Cost-Benefit Analysis
  • Software Prototyping
  • Operations Analysis/Reporting
  • CRM Systems

Timeline

Business Analyst, Operational Analyst

SEI Investments Company
07.2018 - Current

Intern

Bethlehem City Hall Controller's Office
01.2016 - 05.2017

Manager

Samuel and Sons Seafood Co, Inc
05.2015 - 09.2017

Certificate in Business Analyst (IIBA EEP)

SkillHat

Bachelor of Arts - Accounting, Business Management

Moravian College

Diploma -

Chestnut Hill Academy
JAMIL POOLEBusiness Analyst