Jamil S Soto

• Worked within the company for less than six months, during which time I gained experience across multiple areas. Demonstrated versatility by being entrusted with responsibilities at various store locations, contributing to production and maintenance efforts as needed.
• Implemented creative visual merchandising techniques to showcase products effectively at retail locations.
• Handle minor electrical issues or assist in coordinating repairs to ensure the store operates smoothly.
• Maintain store cleanliness, including routine cleaning and ensuring a safe environment for customers and staff.
• Assist customers in finding and purchasing products, providing expert advice, and handling inquiries.

• Take first notice of loss report
• Review coverages
• Investigate coverages
• Determine liability
• Inform interested parties whether we will be covering accident or not

• Sold auto policies to customers, review coverages depending on state laws
• Licensed Expertise: Hold and maintain relevant industry-specific licenses, ensuring compliance with regulations and laws governing the sale of certain products or services
• Negotiation and Closing: Present proposals, negotiate terms, and close sales in a way that is beneficial for both the customer and the company.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.

• Account Specialist- Assisted customers with their concerns regarding their services, bills, or re-bundling
• Facilitator- Trained new hires on the floor, ensuring they are following business rules, and coaching agents on areas where they can improve
• Workforce- Update employee's schedules, assist in company flow (making sure agents are in correct auxiliary and on time) and to send daily reports at demanded times
• Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
• Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.

• Kept Students on-task with proactive behavior modification and positive reinforcement strategies
• Reviewed Curriculum and devised alternate approaches to presenting lessons to increase students understanding
• Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
• Prepared after-school enrichment activities for children to encourage student participation.

• Read prompted script at an understandable pace

Baker- ensure food are cooked properly and prepared at demanded times

• Cashier- Made sure money brought in are real and ensuring everything is counted and handed properly
• Drive-Thru- Ensured customer are handled timely and effectively (been able to get orders ready and hand off to customers within 1minute with each customers)
• Ice Creams- Cleaned machines, re-stocked and made sure ice cream meets its texture
• Made sure product is handled correctly and presentable as advertised