Jamila Coaxum
Albany,New York
Summary
Over 10 years of experience serving in general administrative capacities. Detail orientated and skilled at keeping records to maintain confidentiality. Proven ability to interact with a diverse population. Eager learner and professional on the face of adversity. Seeking a challenging and interesting position to use diverse acquired skills to exceed company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Licensed Event Security
DDQues Security LLC
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
CASH LOGISTICS PROCESSOR
BRINKS INC.
11.2021 - 10.2025
- Account reconciliation; per FI to specifications of each member
- High attention to detail processing everyday with 98% accuracy.
- Keeping ethics and integrity to the fullest to improve customer relationships.
- Contributed to loss prevention efforts by identifying discrepancies in deposits and communicating findings with appropriate parties.
- Developed strong working relationships with colleagues, promoting teamwork in a fast-paced environment focused on delivering results under tight deadlines.
- Increased client satisfaction by promptly resolving any issues related to missing or incorrect deposits as they arose.
- Processed, verified and reconciled inbound and outbound currency transactions.
- Provided exceptional customer service, addressing inquiries related to cash logistics processes and policies.
- Supported continuous improvement initiatives by participating in regular team meetings and providing feedback on processes and procedures.
- Met daily productivity goals consistently while maintaining strict attention to detail and accuracy in all tasks performed.
BEHAVIOR TECHNICIAN
AUTISM LEARNING PARTNERS
09.2020 - 11.2021
- Focus on changing a child’s unwanted behavior by observing and measuring the behavior in real life environments.
- Gather behavior data to track progress and meet daily with parents, teachers and supervisor to see if plan needed to be modified if goal was met and maintained.
ADMINISTRATIVE ASSISTANT
JAN PRO OF THE CAPITAL DISTRICT
09.2019 - 09.2020
- Maintained customer filing system for active, non-active, special and National accounts.
- Updated franchisee invoices monthly to reflect earnings.
- Printed, staged and updated all training binders; updated all MSDS documents.
OFFICE ASSISTANT
BOBS DISCOUNT FURNITURE, LLC
01.2018 - 09.2019
- Maintain all open orders and communicate status with customer.
- Assist customers with issues involving repair, delivery and tracking.
- Schedule deliveries that are convenient for the customers’ needs and comply with company procedures.
ASSET PROTECTION RECOVERY LEAD
SEARS INCORPORATED
10.2011 - 09.2017
- Facilitated training and communication with Loss Prevention Manager.
- Reinforced training and development with team members on effective returns policies.
- Accountable for securing and handling of all items within the store to maximize profitability.
- Recover merchandise from sales floor daily and ship out defective items from all departments.
- Alerted security of all suspected theft via customers or employees.
Education
Bachelor of Science - Psychology
Sage Colleges
Albany, New York05.2019
Associate - Public Administration
Hudson Valley Community College
Troy, New York05.2014
Skills
- Employee training on safety and compliance
- Customer and employee surveillance
- Crisis management
- Poised under pressure
- Time management
- Leadership
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking
- Multitasking Abilities
- Excellent communication
- Attention to detail
- Organizational skills
- Computer skills
- Dependable and responsible
- Active listening
- Critical thinking
- Calm under pressure
Accomplishments
- New York State, Department of State security Guard License November 2023
- State of New York, Albany County Conceal and carry permit September 2023
Timeline
Licensed Event Security
DDQues Security LLC
03.2024 - Current
CASH LOGISTICS PROCESSOR
BRINKS INC.
11.2021 - 10.2025
BEHAVIOR TECHNICIAN
AUTISM LEARNING PARTNERS
09.2020 - 11.2021
ADMINISTRATIVE ASSISTANT
JAN PRO OF THE CAPITAL DISTRICT
09.2019 - 09.2020
OFFICE ASSISTANT
BOBS DISCOUNT FURNITURE, LLC
01.2018 - 09.2019
ASSET PROTECTION RECOVERY LEAD
SEARS INCORPORATED
10.2011 - 09.2017
Associate - Public Administration
Hudson Valley Community College
Bachelor of Science - Psychology
Sage Colleges