Jamila Evans
Sacramento,CA
Overview
11
11
years of professional experience
Work History
Instacart Shopper
Instacart
11.2021 - Current
- Loaded and unloaded orders at customer's homes or locations.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consulted with customers on food selections and custom order requests.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
- Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
Optical Lab Technician
VSPOne
08.2018 - 01.2025
- Assisted in training new lab technicians, sharing expertise to ensure consistent performance across the team.
- Ensured accurate order fulfillment with meticulous attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
- Increased operational efficiency by cross-training in multiple roles, providing flexibility within the team during peak periods or staff absences.
- Identified areas for improvement within laboratory processes, leading to increased accuracy and faster turnaround times for customer orders.
- Used specialized tools to repair and adjust eyeglasses.
- Cleaned finished lenses and eyeglasses using cloths and solvents.
- Collaborated with team members to efficiently meet production goals.
- Assembled eyeglass frames and lenses.
Caregiver
Seva Assistant Living
03.2014 - 11.2016
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Timeline
Instacart Shopper
Instacart
11.2021 - Current
Optical Lab Technician
VSPOne
08.2018 - 01.2025
Caregiver
Seva Assistant Living
03.2014 - 11.2016