Jamila Flournoy
Louisville,KY
Summary
Infant Teacher supporting early development for 6+ infants per day through feeding, napping routines, diapering, and age-appropriate activities. Builds safe, nurturing classroom care with CPR certification, child supervision, and hands-on support for infants' daily needs. Strengthens parent trust through calm communication and consistent routines.
Overview
1
1
Language
5
5
Certifications
5
5
years of professional experience
Work History
Current
Oliver’s chophouse & bourbon.
Louisville ky
08.2025 - 06.2026
- Served guests promptly and answered menu questions with clear, professional communication.
- Maintained clean tables, floors, and dining areas throughout service to support a welcoming atmosphere.
- Handled cash and card payments accurately while following closing procedures for register balancing.
- Prepared dining areas for peak service by restocking supplies and resetting tables between guests.
- Communicated guest needs to kitchen staff and followed up on special instructions.
- Monitored dining room needs and responded quickly to guest requests during high-volume shifts.
- Resolved basic guest concerns calmly and referred larger issues to management when needed.
- Used strong time management to balance serving, cleaning, and support tasks during service periods.
- Maintained a professional appearance and courteous attitude while representing the restaurant to guests.
Customer Service Representative
JCPenney
Louisville ky
10.2024 - 08.2025
- Answered customer questions clearly and directed shoppers to products, services, and store locations.
- Handled returns and exchanges according to store procedures while keeping interactions calm and professional.
- Maintained accurate cash drawer balances and followed payment handling procedures throughout each shift.
- Stocked shelves and organized merchandise displays to keep sales floor presentation neat and accessible.
- Communicated order updates, product details, and policy information in a clear and friendly manner.
- Resolved customer concerns with patience, helping de-escalate complaints and preserve positive store experiences.
- Supported team members during busy periods by managing lines and keeping service moving smoothly.
- Reviewed pricing, tags, and promotional signage to help maintain accurate floor information for shoppers.
- Assisted with store opening and closing routines, including organizing registers and securing sales areas.
- Documented customer concerns and referred unusual incidents to supervisors for follow-up.
- Followed emergency preparedness steps during store incidents and supported safe customer movement.
- Organized customer paperwork and completed basic records to support smooth front-end operations.
- Used product knowledge to answer questions about merchandise features, availability, and seasonal changes.
- Kept the work area organized and clean to support a welcoming shopping environment.
Infant Teacher
New Life Covenant Church
Jeffersonville, IN
01.2025 - 04.2025
- Promoted development of social, emotional, and communication skills in infants.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Kept classroom and feeding areas clean, neat, and safe.
Nanny
WORK FROM HOME
Louisville, KY
05.2024 - 06.2024
- Supported [number] children daily through meals, naps, hygiene, and attentive supervision.
- Prepared meals, kept the home clean, and maintained a safe environment for the children.
- Planned arts and crafts, book time, and writing activities to support engagement and early learning.
- Established a consistent daily routine that balanced play, rest, and nurturing care.
- Provided hands-on support with feeding, bathing, and nap-time transitions to keep children comfortable.
- Encouraged child growth through patient guidance, structure, and daily one-on-one attention.
Line Cook
Courtyard by Marriott
Louisville, KY
03.2022 - 08.2023
- Cooked entrees and banquet orders in a fast-paced hotel kitchen while maintaining consistent quality.
- Served guests and banquet events with timely, courteous support across dining and event service.
- Cleaned kitchen, dining, and housekeeping areas to maintain sanitation and presentation standards.
- Organized prep stations, supplies, and back-of-house areas to keep service efficient.
- Assisted customers with menu questions and special requests during service.
Server/Waiter
T.G.I Fridays
Louisville, KY
03.2021 - 07.2023
- Greet guests warmly and seat or direct them to support a smooth first impression.
- Take orders accurately and communicate requests clearly to the kitchen.
- Run food promptly to tables and verify each order matches guest requests.
- Clean tables and surrounding areas to keep the dining room ready for new guests.
- Check in with guests during service to address concerns and leave them satisfied.
Education
Nursing (Freshman) - undefined
Jefferson community technical College
Louisville, KY09.2026
High school diploma - undefined
St. Francis Alc
Louisville, KY03.2021
High School Diploma -
St Francis school
Louisville ky05.2020
Skills
- CPR
- First aid
- Care plans
- Medication administration
- Childcare
- Incident reporting
- Emergency preparedness
- Inclusive classroom practices
- Child development assessment
- Infant development activities
- Toddler classroom support
- Activity planning
- Child observation
- Classroom routines
- Developmental milestone tracking
- Curriculum planning
- Behavior guidance techniques
- Observation documentation
- Family communication
- Program coordination
- Attendance tracking
Certification
CPR Certification
Languages
English
Timeline
Current
Oliver’s chophouse & bourbon.
08.2025 - 06.2026
Infant Teacher
New Life Covenant Church
01.2025 - 04.2025
Customer Service Representative
JCPenney
10.2024 - 08.2025
Nanny
WORK FROM HOME
05.2024 - 06.2024
Line Cook
Courtyard by Marriott
03.2022 - 08.2023
Server/Waiter
T.G.I Fridays
03.2021 - 07.2023
High school diploma - undefined
St. Francis Alc
Nursing (Freshman) - undefined
Jefferson community technical College
High School Diploma -
St Francis school