Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

JAMILA HAMILTON

Tampa,FL

Summary

Resourceful Librarian with meaningful experience cataloging and organizing library collections. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver. Certified School Librarian dedicated to meeting student needs. Focused on [Area of expertise] and committed to promoting lifelong learning. Background in elementary and middle grades education. Librarian exhibiting superb communication and interpersonal skills. Dedicated to fostering welcoming and inviting library atmosphere. Knowledgeable [Job Title] with extensive background working within [Type] library systems. Fast learner and multi-tasker willing to work flexible schedule to meet location needs. Excellent knowledge of books, media and research processes. Engaged Librarian interacts with diverse body of library users by interpreting library resources and services. Well-versed in professional methods of library science. Demonstrates robust knowledge of basic computer functions and programs. Librarian well-versed in all aspects of library systems and management. Extensive experience in library operations, collection analysis, policy development and intellectual freedom.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

VERZION
01.2022 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.

Librarian

HCC Brandon Campus
08.2022 - 03.2023
  • Enhanced library user experience by effectively organizing and maintaining a diverse collection of resources.
  • Improved information accessibility for patrons through the .development and implementation of a new cataloging system.
  • Streamlined library operations by implementing efficient circulation procedures and automated systems.
  • Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.

COOK /PREP

FIRE HOUSE BBQ
01.2022 - 01.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Prepared and served various food items in fast-paced [Type] environment.

Warehouse Worker

Cirkul
01.2021 - 08.2022
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

CHEF

WATER WORKS
02.2017 - 01.2020
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.

MANGER

IRISH 31 PUB EATERY
01.2012 - 02.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved safety procedures to create safe working conditions for workers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Banking And Financial Support Services

King High School
Tampa, FL
07.1998

Skills

  • Data Entry
  • Call Management
  • Consultative Sales
  • Report Generation
  • Paperwork Processing
  • Data Collection
  • Account Updating
  • Documentation

Timeline

Librarian

HCC Brandon Campus
08.2022 - 03.2023

Customer Service Representative

VERZION
01.2022 - 04.2023

COOK /PREP

FIRE HOUSE BBQ
01.2022 - 01.2023

Warehouse Worker

Cirkul
01.2021 - 08.2022

CHEF

WATER WORKS
02.2017 - 01.2020

MANGER

IRISH 31 PUB EATERY
01.2012 - 02.2017

Banking And Financial Support Services

King High School

Similar Profiles

CREATE PROFILE
JAMILA HAMILTON