Jamila Maxwell
Tuskegee
Summary
Dynamic professional with a proven track record in customer service and cash handling, demonstrated during my tenure at Windcreek Casino Montgomery. Excelled in team collaboration and customer relations, significantly enhancing the customer experience. Skilled in cash register operation and known for exceptional work ethic and integrity, I consistently ensure accuracy and efficiency in all transactions.
Overview
12
12
years of professional experience
Work History
Cashier
Victory Land Racing And Casino
03.2022 - 04.2024
- Greeted customers entering into the casino.
- Cashed winning tickets out for customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reduced processing errors by meticulously following transaction procedures.
Gaming Attendant
Windcreek Casino Montgomery
03.2012 - 11.2014
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
Mail Carrier
United States Post Office
05.2020 - 08.2022
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Home Manager
Maxwell Alternatives
09.2014 - 03.2020
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
Education
Cosmetology -
Virginia College
Montgomery, AL05.2019
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2006
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Customer relations
Timeline
Cashier
Victory Land Racing And Casino
03.2022 - 04.2024
Mail Carrier
United States Post Office
05.2020 - 08.2022
Home Manager
Maxwell Alternatives
09.2014 - 03.2020
Gaming Attendant
Windcreek Casino Montgomery
03.2012 - 11.2014
Cosmetology -
Virginia College
High School Diploma -
Peachtree Ridge High School
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