Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Timeline
Generic

Jamila Pangilinan

Belmont,CA

Summary

Dedicated Medical Receptionist with a solid 3-year foundation in healthcare, adept at enhancing patient flow and supporting dermatological procedures with precision. With a skill set that encompasses digital marketing, inventory control, and proficiency in both Microsoft Office and Adobe, this professional is poised to bring a forward-thinking approach to patient care and administrative efficiency. Keen to leverage a team-oriented mindset and a commitment to innovation, aiming to contribute to and evolve within a progressive healthcare environment.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

California Skin Institute
09.2022 - Current
  • Processed referrals for specialist care when requested by physicians or patients.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Medical Assistant

Premier Dermatology
09.2021 - 10.2023
  • Conducted patient intake and maintained precise documentation in EMA system
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.

Shift Supervisor

Starbucks
03.2021 - 10.2023
  • Conducted daily shift meetings with baristas to review objectives and customer service standards.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Barista

Starbucks
Belmont, CA
08.2017 - 03.2021
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Supported highest standards of conduct and service to support company reputation.

Education

Graduated -

Carlmont High School
06.2016

Carlmont High School Business Technology Academy -

Carlmont High School
05.2016

Skills

  • Microsoft Office
  • Adobe
  • Inventory Control
  • Digital Marketing
  • Telephone Etiquette

Languages

  • English
  • Tagalog

References

  • May Liao, (206)351-7133
  • Joseph Yabut, (650)533-6958
  • Jhoselyn Rodriguez, (305)332-7809
  • Jalena Valdez, CALIFORNIA SKIN INSTITUTE, jvaldez@caskin.com, (510)648-4295

Hobbies and Interests

  • Graphic Design: Skilled in Adobe Creative Suite and Procreate with a focus on graphic design, demonstrated through freelance projects and personal artwork.
  • Fitness and Wellness Advocate: Regularly participate in pilates and meditation classes, promoting physical and mental well-being.
  • Reading: Enthusiastic reader with a diverse range of interests including fiction, non-fiction, and literature. Regularly engage in reading as a means of self-improvement, relaxation, and staying informed on various topics.

Timeline

Medical Receptionist

California Skin Institute
09.2022 - Current

Medical Assistant

Premier Dermatology
09.2021 - 10.2023

Shift Supervisor

Starbucks
03.2021 - 10.2023

Barista

Starbucks
08.2017 - 03.2021

Graduated -

Carlmont High School

Carlmont High School Business Technology Academy -

Carlmont High School

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Jamila Pangilinan