Jamila Powell
Phlebotomist
Harrison Township
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Senior Living
09.2024 - Current
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Production Line
Bridge Water Interiors
03.2022 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Production Worker
Magna International Inc
07.2021 - 03.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Customer Service Representative
FCA
07.2018 - 07.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Oak Park High School
Oak Park 05.2001 -
Skills
Patient-focused care
Care plan implementation
Basic life support
Transporting patients
Healthcare ethics
Mobility assistance
Feeding assistance expert
Responding to emergencies
Observing responses
Companionship and emotional support
Safety precautions
Vital signs monitoring
Timeline
Certified Nursing Assistant
Senior Living
09.2024 - Current
Production Line
Bridge Water Interiors
03.2022 - 04.2023
Production Worker
Magna International Inc
07.2021 - 03.2022
Customer Service Representative
FCA
07.2018 - 07.2020
High School Diploma -
Oak Park High School
05.2001 -
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