Jamila Powell
Missouri City
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Texas A&M University
04.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Patient Care Technician
St. Joseph Hospital
08.2021 - 04.2024
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Reduced stress for patients and families through effective communication and empathetic support.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Sterile Processing Technician
St. Joesph's Hospital
04.2019 - 08.2021
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Verified and maintained proper documents and records for sterilization.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
Administrative Assistant
Texas Dept of Criminal Justice (Hamilton Unit)
07.2016 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT12-2026
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Catheter care
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Patient services
- Emergency response
- Data collection
- EKG interpretation
- Clinical training
- Information protection
- Infection prevention
- Emotional support
- Hospice and palliative care
- Wound care
- Qualified in patient transport
Timeline
Administrative Assistant
Texas A&M University
04.2024 - Current
Patient Care Technician
St. Joseph Hospital
08.2021 - 04.2024
Sterile Processing Technician
St. Joesph's Hospital
04.2019 - 08.2021
Administrative Assistant
Texas Dept of Criminal Justice (Hamilton Unit)
07.2016 - 04.2019
Bachelor of Science - Nursing
Western Governors University