Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamila Terry

Henderson,NC

Summary

Well-rounded professional backed by medical receptionist and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

• Manage time and priorities in multi-task environments.

• Effective problem solver, able to assess situation and identify solutions.

• Work as part of a team and maintain a professional and positive environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Delivery Driver

Nell's Flower Shop
10.2020 - 02.2021
  • Provided quality customer service, handled inbound and outbound telephone calls, and confirmed and delivered orders.

Medical Receptionist

NuVizions LLC
06.2022 - 04.2024
  • Answer inbound telephone calls, provide information, and make outbound telephone calls.
  • Adhere to HIPAA law and NuVizions procedures and policies.
  • Utilize NC TOPPS and NC Track Medical Management Software and Systems.
  • MS Applications: Word, and Excel; draft letters, update reports and spreadsheets.
  • Confirm the patients’ demographics and the current healthcare plans.
  • Schedule appointments and check patients in and out.
  • Verify insurance coverage/eligibility and maintain files.
  • Review, process and transfer the requested medical records to the requestor, in accordance to NuVizions SOP.
  • Update demographic information and document information on patient charts.

Homemaker

Full Time Parent
03.2016 - 06.2022
  • Cared for family and provided support in satisfying each member’s physical, emotional, intellectual, and social needs.
  • Coordinated medical care, meals, and social activities.
  • Instructed and assisted children in the development of health and personal habits.
  • Removed hazards and developed appropriate boundaries and rules to create a safe environment for children.

Assembly Worker / Machine Operator

Staffmark
07.2010 - 03.2016
  • Continually examined product quality to ensure adherence to quality standards.
  • Demonstrated great teamwork by assisting others as needed.
  • Ensured and maintained the flow of production at all times.
  • Packaged finished products and completed quality assurance inspections.

Front Desk Receptionist

Henderson Pediatric Dentistry
06.2024 - 12.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy
01.2023

Associate of Science Degree - Health Sciences – Medical Administrative Assistant

Ultimate Medical Academy
01.2022

Skills

  • Medicaid Management Information System
  • NCTracks Software
  • Microsoft Office Applications MS Word
  • MS PowerPoint
  • MS Excel – Type 36 WPM
  • Video Communication Platforms: Zoom
  • Google Meet

Certification

CPR Certification

Timeline

Front Desk Receptionist

Henderson Pediatric Dentistry
06.2024 - 12.2024

Medical Receptionist

NuVizions LLC
06.2022 - 04.2024

Delivery Driver

Nell's Flower Shop
10.2020 - 02.2021

Homemaker

Full Time Parent
03.2016 - 06.2022

Assembly Worker / Machine Operator

Staffmark
07.2010 - 03.2016

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy

Associate of Science Degree - Health Sciences – Medical Administrative Assistant

Ultimate Medical Academy

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