Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jamila Vega

Fayetteville,GA

Summary

Team Leader specializing in quality assurance, issue resolution, and effective communication. Demonstrates proficiency in project management, personnel training, and production scheduling. Exemplifies strong work ethic, punctuality, and commitment to quality standards.

Overview

7
7
years of professional experience

Work History

Sales Accountant

Filet of Chicken
Forest Park, Georgia
04.2025 - Current
  • Managed accounts payable and receivable for poultry distribution operations.
  • Coordinated with sales teams to track invoices and resolve discrepancies.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Entered customer orders accurately into order management system.
  • Coordinated transportation logistics to ensure timely deliveries across multiple regions.
  • Processed and verified high volumes of invoices for accuracy and compliance.

Customer Service Representative, Senior

Lineage Logistics
College Park, GA
01.2022 - 04.2025
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Data Entry Clerk

United Radio Automotive Electronics
Peachtree City, GA
01.2021 - 12.2023
  • Register customer complaints and information about Cadillac radios using the company's system and database to prepare them for repairs.
  • (Completed around 60 to 120 units daily)
  • Support teammates on any complications or difficulties that they present during their task.
  • Occasionally, update the software of Cadillac radios.
  • Formulated innovative strategies to enhance daily radio production rates, providing us with an expanded timeframe, and enabling us to accommodate a larger customer base.
  • I conducted training sessions for team members to mitigate errors and equip them with troubleshooting techniques, resulting in a reduction of customer complaints and facilitating improved performance across other departments, free from delays.

Cashier/Customer Service

Sprouts Farmers Market
Peachtree City, GA
01.2019 - 12.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

Whitewater High School
Fayetteville, GA
05.2020

Some College (No Degree) -

University of West Georgia
Carrollton, GA

Skills

  • Customer Service
  • Invoice processing
  • Shipping and Receiving Understanding
  • Account Management
  • Attention to detail
  • Financial management
  • Transportation logistics
  • Accellos
  • Salesforce
  • Dynamics 365
  • Nexus
  • Microsoft 365

Languages

Spanish
Professional

References

References available upon request.

Timeline

Sales Accountant

Filet of Chicken
04.2025 - Current

Customer Service Representative, Senior

Lineage Logistics
01.2022 - 04.2025

Data Entry Clerk

United Radio Automotive Electronics
01.2021 - 12.2023

Cashier/Customer Service

Sprouts Farmers Market
01.2019 - 12.2020

High School Diploma -

Whitewater High School

Some College (No Degree) -

University of West Georgia

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