Summary
Overview
Work History
Education
Skills
Awards
Additional Education
Timeline
Generic

Jamilah Fiffee

New York

Summary

Dedicated team player with a solid background in high-pressure retail and hospitality sectors. Effective communicator with a history of successful collaboration within diverse teams. Achieved significant improvements in customer satisfaction and operational efficiency. Highly adaptable with proven problem-solving skills across multiple responsibilities.

Overview

6
6
years of professional experience

Work History

Team Member

Burger King
Manhattan
01.2025 - Current
  • Demonstrated swift adaptation to handle critical client matters promptly.
  • Greeted customers upon entering the store with a friendly demeanor.
  • Organized displays and ensured a presentable retail environment during start and end of shifts.

Nella's Kitchen

Brooklyn NY - Manager
Brooklyn
06.2021 - 12.2024
  • Ensured smooth functionality by monitoring production and inventory processes.
  • Enhanced the overall customer experience through prompt and efficient handling of inquiries and concerns.
  • Maintained composure during pressure situations while continuing to execute accurately.

Child Care

Brooklyn NY - Child Care
Brooklyn
08.2019 - 11.2024
  • Provided academic support to children aged 7-11 by assisting with homework assignments and engaging them in a range of activities.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Balanced schedules to promote optimal rest, play and educational periods.

H.S For Public Service : Teacher Assistant

Brooklyn NY - Assistant
Brooklyn
10.2022 - 06.2023
  • Identified and documented learning achievements by reporting outcomes, performance information, and program adjustments used to boost comprehension.
  • Assisted with grading tests, papers, and other assessments.
  • Established and enforced rules for behavior and procedures to maintain order among students.

Education

Associate of Science - Surgical Technology

Kingsborough Community College
Brooklyn, NY
06-2027

High School Diploma -

High School For Public Service
Brooklyn
06.2023

Some College (No Degree) - Biology

Temple University
Philadelphia, PA

Skills

  • Leadership
  • Mentoring
  • Time Management
  • Communication
  • Adaptability
  • Collaboration
  • Team Collaboration
  • Creativity

Awards

  • Honors Roll (2019-2023)
  • ARCHON Award
  • National Honor Society

Additional Education

  • Camp 4, Kenyon College, 06/2022, 07/2022, Studied Neuroscience and Contemporary African American Studies.
  • CAMBA, Brooklyn College, Brooklyn, Degree, 08/2022, 01/2023, Studied Forensic Anthropology.
  • Arthur Ashe Institute for Urban Health, SUNY Downstate, Brooklyn, 09/2020, 05/2023, The initiative focuses on improving health-care services and research programs for inner-city populations, evaluating government policies, and promoting cultural sensitivity in urban health education to encourage minority groups to pursue careers in healthcare.

Timeline

Team Member

Burger King
01.2025 - Current

H.S For Public Service : Teacher Assistant

Brooklyn NY - Assistant
10.2022 - 06.2023

Nella's Kitchen

Brooklyn NY - Manager
06.2021 - 12.2024

Child Care

Brooklyn NY - Child Care
08.2019 - 11.2024

Associate of Science - Surgical Technology

Kingsborough Community College

High School Diploma -

High School For Public Service

Some College (No Degree) - Biology

Temple University

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