Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology and customer satisfaction. Ready to apply knowledge and skills to any challenge. Communicated effectively with customers, supervisors, and team members.
Performed opening and closing duties, including store cleaning and restocking.
Notified supervisors of item shortages and organized materials in appropriate locations.
Optimized front-of-house operations by managing capacity, avoiding long wait times for guests.
Prepared and served food and beverages to customers.
Resolved customer complaints and inquiries in a timely manner.
Delivered customer checks and securely processed credit card or cash payments.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Provided efficient and courteous service to customers.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Developed strong customer relationships to support satisfaction and loyalty.
Assisted with training and mentoring new team members.
Resolved and de-escalated issues to address customer concerns.
Provided excellent customer service by greeting customers and offering assistance.
Overview
5
5
years of professional experience
Work History
General Merchandise Expert
Target
Saint Louis, MO
08.2023 - Current
Worked effectively in team environments to make the workplace more productive.
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Team Member
Bissinger's Chocolate
St Louis
06.2023 - 07.2023
Communicated effectively with customers, supervisors, and team members.
Performed opening and closing duties, including store cleaning and restocking.
Notified supervisors of item shortages and organized materials in appropriate locations.
Store Team Member
Whataburger
Jackson
06.2021 - 12.2021
Optimized front-of-house operations by managing capacity, avoiding long wait times for guests.
Prepared and served food and beverages to customers.
Resolved customer complaints and inquiries in a timely manner.
Delivered customer checks and securely processed credit card or cash payments.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Cashier & Server
Sankofa Kitchen
Jackson
01.2019 - 04.2021
Provided efficient and courteous service to customers.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Developed strong customer relationships to support satisfaction and loyalty.
Assisted with training and mentoring new team members.
Resolved and de-escalated issues to address customer concerns.
Provided excellent customer service by greeting customers and offering assistance.
Education
Associate in Science (A.S.) In General Studies Candidate -
Saint Louis Community College
Saint Louis
12.2025
GED -
Freedom Learning Academy
Jackson, MS
05.2021
Skills
Critical Thinking
Active Listening
Cash Register Operations
Inventory Records
Proper Equipment Operation
Station Preparation
Verbal and Written Communication
Customer Needs Assessments
Timeline
General Merchandise Expert
Target
08.2023 - Current
Team Member
Bissinger's Chocolate
06.2023 - 07.2023
Store Team Member
Whataburger
06.2021 - 12.2021
Cashier & Server
Sankofa Kitchen
01.2019 - 04.2021
Associate in Science (A.S.) In General Studies Candidate -