Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAMILA I. SYLVESTER

Associate Solution Architect II
Houston,TX

Summary

Resourceful Solution Architect with 3 years of experience in enterprise hardware. Highly skilled in designing solutions, executing business initiatives and data center consultation. Serve as technical advocate during the sales campaign and ensure customer needs are met.

Overview

3
3
years of professional experience
4
4
Certifications

Work History

Associate Solution Architect II

Dell Technologies
Houston, TX
05.2020 - Current
  • Attain $600K in revenue in the first two quarters while generating $1.2M in the future pipeline for enterprise business clients across the United States
  • Drove the sales cycle (i.e., discovery, analysis, design, defend) including in-depth technical overviews of product portfolio, live demos of interfaces, high-level analyses of customer IT infrastructure, custom configurations of hardware, software, and services, as well as presentation and defense of technical proposal
  • Qualify sales opportunities for customer technical requirements, competition, decision-making processes, and funding
  • Train and develop sales representatives on IT introductory level concepts through whiteboarding, mock-customer proposals to advance their ability to micro-message technical features and convey business value in every customer interaction

Product Technologist

Dell Technologies | Presales Academy
Franklin, MA
06.2019 - 05.2020
  • Serve as a trusted advisor in sales campaigns to accomplish the customer’s IT initiatives and solve business problems
  • Train and learn the Dell Technologies portfolio while achieving multiple certifications to ensure technical competency

Supply Chain Intern

Johnson & Johnson, GOLD, Analytics
Sommerville, NJ
05.2018 - 08.2018
  • Analyze forecast manufacturing data ensuring customer service metrics are met
  • Plan and execute global cross functional team meetings to collect Plant Metrics

Quality Assurance Engineer

Edwards Lifesciences
Irvine, CA
05.2017 - 08.2017
  • Design and complete Technical Summary for Electronic legacy products
  • Suture a mitral valve replacement in a pig heart to develop understanding of heart valves
  • Review and analyze all Critical Care complaints globally to track trends and ensure FDA regulations
  • NGINEERING

Education

Bachelor of Science - Bioengineering

North Carolina A&T State University

Skills

    Storage virtualization

Business solutions

Cloud services

Lifecycle management

Consultative sales techniques

Pre-sales support

Certification

Vmware Technical Sales Professional

Timeline

Vmware Technical Sales Professional

01-2022

Microsoft Azure Fundamentals

12-2021

Associate Solution Architect II

Dell Technologies
05.2020 - Current

Dell Specialist- Midrange Storage Solutions V1

11-2019

Dell Information Storage & Management

10-2019

Product Technologist

Dell Technologies | Presales Academy
06.2019 - 05.2020

Supply Chain Intern

Johnson & Johnson, GOLD, Analytics
05.2018 - 08.2018

Quality Assurance Engineer

Edwards Lifesciences
05.2017 - 08.2017

Bachelor of Science - Bioengineering

North Carolina A&T State University
JAMILA I. SYLVESTERAssociate Solution Architect II