Education major transitioning to business administration, highly
motivated individual with outstanding communication, interpersonal and problem
solving skills with a strong work ethic. Willing to undergo training to become
an effective contributor; strong organization skills with the capacity to
handle numerous tasks, simultaneously while meeting critical deadlines.
Overview
17
17
years of professional experience
Work History
Concierge
Bozzuto Management Company
Washington, DC
05.2022 - Current
Supervisor of Suites/-Washington National Stadium/Levy Restaurants
Nationals Baseball Satdium
Washington, DC
04.2016 - 03.2019
Participated in food distribution
Learned managerial roles and practices
Worked well with teammates and openly interacted with the management team
Checked the quantity and quality of received products
Maintained a safe and clean working environment
Managed inventory control and storage
Sales Associate/Stock/Cashier/-Rainbow
Rainbow Shops
Greenbelt, Maryland
03.2013 - 03.2019
Responsibilities were to compare merchandise invoices to items
Receive, open, unpack and issue sales floor merchandise
Answer customer questions about merchandise and advise customers on their selection at checkout counter
Offered ideas to management and mentored new associates on procedures and sales techniques
Customer service representative/Cashier/-Burlington Coat Factory
Greenbelt, Maryland
05.2009 - 01.2013
Assisted
team members when necessary in handling cash, organizing the inventory room,
unloading merchandise and cleaning up
Helped
an average of 30 customers per day by responding to inquiries and finding
products
Providing
outstanding customer service, while receiving customer feedback surveys
Listing the record of damaged products
Camp Counselor/- Parks & recreation Planning
Greenbelt, Maryland
08.2007 - 08.2012
Supervised children between the ages of 3-6, while creating a safe environment, that ensured safety for all campers
Responsible for participating in daily activities, outings and monitored field trips
Taught how to provide first aid and handle emergency situations
Served as a positive role model for the youth
Cashier/Stationary Fried Cook/-Checkers
Greenbelt, Maryland
08.2007 - 12.2008
prepared food with a smile in a timely manner
Took orders and processed customer payments
Practiced proper sanitary guidelines before handling food
Took necessary steps to meet customer needs and effectively resolve food or service issues
Education
Associate of Arts - General Studies
Prince George's Community College
06-2017
High School Diploma -
Parkdale High School
2009
Skills
Hard-working and reliable
Adaptable to any situation
Friendly and outgoing
Customer service background
Energetic and engaging
Motivated and works well under pressure
Ability to handle/resolve problems
Clean, neat, and professional appearance
CERTIFICATES
First Aid- Expires June 2018
CPR- Expires June 2017
REFERENCES
Available on request
Timeline
Concierge
Bozzuto Management Company
05.2022 - Current
Supervisor of Suites/-Washington National Stadium/Levy Restaurants
Nationals Baseball Satdium
04.2016 - 03.2019
Sales Associate/Stock/Cashier/-Rainbow
Rainbow Shops
03.2013 - 03.2019
Customer service representative/Cashier/-Burlington Coat Factory