Jamileh Powers
Arizona City,AZ
Summary
Dependable and detail-oriented worker able to adapt in any professional setting while learning new concepts quickly. Successful at providing excellent fast high-quality service to customers and achieving company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Prevention Specialist
Pinal Hispanic Council
04.2024 - Current
- Enhanced community awareness of drug-related issues through engaging presentations and workshops.
- Established strong relationships with schools and community groups, expanding the reach of prevention efforts.
- Facilitated group sessions focused on developing coping skills and strategies for managing stressors related to substance use.
- Contributed to grant writing efforts securing additional funding for essential prevention initiatives.
- Provided ongoing support to clients during their recovery process, fostering a sense of accountability and motivation.
- Organized community events promoting healthy lifestyles, leading to increased participation in prevention programs.
- Conducted thorough assessments on clients to determine appropriate treatment paths and resources needed.
- Reduced substance abuse rates by implementing effective prevention strategies and educational programs.
- Monitored client progress carefully while maintaining detailed records, allowing for accurate reporting on program impact.
- Provided crisis intervention services when necessary, connecting individuals with appropriate resources during critical moments.
- Assisted in coordinating annual conferences highlighting best practices in substance abuse prevention and treatment methods.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Kept accurate and detailed records to track and document client progress.
- Supported aftercare planning for continued recovery after treatment.
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Led substance abuse, Celebrating Families, and life skills groups for adults, teenagers, children in individual and family setting.
Community Health Worker
Pinal Hispanic Council
10.2023 - 04.2024
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Facilitated group sessions on various health topics, empowering participants with knowledge and tools for healthier living.
- Supported families in navigating healthcare systems, improving their ability to obtain necessary medical care and social services.
- Delivered culturally sensitive health education, addressing barriers to healthcare access and promoting inclusivity in health initiatives.
- Provided crisis intervention services to individuals experiencing mental health emergencies, connecting them with appropriate care resources.
Server
IHOP
05.2018 - 10.2020
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Kept register accurate through correct billing, payment processing and cash management practices
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Worked independently with minimal supervision
- Consistently brought positive results through sales
- Fostered repeat business
Host/Server/Crew Leader/Manager
IHOP
04.2015 - 05.2018
- Upsold high-profit items and enhanced sales numbers
- Kept register accurate through correct billing, payment processing and cash management practices
- Worked with POS system to place orders, manage bills and handle complimentary items
- Bussed and reset tables to keep dining room and work areas clean
- Trained employees on additional job positions to maintain coverage of roles
- Assigned tasks to staff to fit skill levels and maximize team performance
- Exercised good judgment and decision-making under pressure
- Enforced customer service standards and resolved customer problems to uphold quality service
- Consistently kept an efficient shift for all team members
Receptionist
Mission Auto Finance
01.2014 - 04.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance while verifying reasons for visit
- Answered central telephone system and directed calls accordingly
- Confirmed appointments, communicated with clients and updated client records
- Corresponded with clients through email, telephone or postal mail
- Maintained daily calendars, set appointments with clients and planned daily office events including office presentations
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Kept reception area clean and neat to give visitors a positive first impression
- Handled payment processing
- Provided customers with receipts, proper bills and change
- Updated accounts to reflect balance changes
- Worked with MS Windows and Linux OS
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ12-2024
Associate of Science - Biological Sciences
Central Arizona College
Coolidge, AZ12.2022
High School Diploma -
E-Institute At Taylion
Glendale, AZ05.2019
Skills
- Business Operations Expertise
- Effective Meeting Preparation
- Effective Working Relationships
- Data Entry Accuracy
- Proficient in Microsoft Word, Excel and PowerPoint
- Youth engagement
- Mental Health Advocacy
- Behavioral Health Expertise
- Health Education Facilitation
- Counseling
- Organized and detail oriented
- Project Scheduling
- Supervisory experience
- Client Support
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Safety-Care (v7) Specialist
- CPR/AED/First Aid Certified
- Level One Fingerprint Clearance
Timeline
Prevention Specialist
Pinal Hispanic Council
04.2024 - Current
Community Health Worker
Pinal Hispanic Council
10.2023 - 04.2024
Server
IHOP
05.2018 - 10.2020
Host/Server/Crew Leader/Manager
IHOP
04.2015 - 05.2018
Receptionist
Mission Auto Finance
01.2014 - 04.2015
Associate of Science - Biological Sciences
Central Arizona College
High School Diploma -
E-Institute At Taylion
Bachelor of Science - Biological Sciences
Arizona State University
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