Summary
Overview
Work History
Education
Skills
Timeline
Certification
Hi, I’m

Jami DeMarco

Melbourne,FL
Jami DeMarco

Summary

My background in the Salon and Spa industry gave me a tremendous amount of customer care experience that will help become a great asset in Home Health or Hospital Settings.

Ambitious, career-focused job seeker, anxious to obtain an entry-level CNA/HHA position to help launch career while achieving company goals.

Overview

21
years of professional experience

Work History

Volunteer Work Holmes Regional Hospital
Melbourne, FL

Spiritual Care
05.2022 - 05.2024

Job overview

  • Maintained records of all spiritual care provided to patients.
  • Provided spiritual care for patients in hospitals, nursing homes or hospice facilities.

Transformations Salon & Spa
Melbourne, FL

Salon Owner/Operator
03.2003 - 06.2021

Job overview

  • Conducted regular meetings with staff members to discuss performance goals.

Daily opening and closing procedures.

Greeting guests

Answering phone calls

Booking appointments

Daily deposits

Balancing close out reports

I also had a clientele for over 30 year's and Managed over 60 employee’s.

  • Performed administrative duties such as filing paperwork and responding to emails.
  • Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
  • Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Implemented quality control measures throughout the salon to maintain high standards of service delivery.
  • Adhered to state laws and regulations regarding licensure, sanitation standards.
  • Managed staff by recruiting, training and coaching employees.
  • Inspected workstations regularly to ensure they are clean and organized.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Reviewed employee timecards on a weekly basis ensuring accuracy of hours worked.
  • Organized and scheduled appointments for clients using software systems.
  • Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
  • Provided exceptional customer service to ensure repeat business.
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Created marketing strategies to increase clientele and expand the business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Horizon Health Institute
Melbourne, FL

CNA/HHA from Nursing
05-2024

Academy of Cosmetology
Melbourne, FL

Cosmetology from Health/Science
01-1988

Skills

  • Attention to detail
  • Punctual
  • Reliable
  • Personal care training through certification
  • Companionship
  • Reliable transportation
  • CPR certification
  • BLS certification
  • Alzheimer’s care certification
  • Patient-focused care
  • Home infusion care
  • Home Health Care
  • Colostomy care familiarity
  • Oral Healthcare

Timeline

Spiritual Care

Volunteer Work Holmes Regional Hospital
05.2022 - 05.2024

Salon Owner/Operator

Transformations Salon & Spa
03.2003 - 06.2021

Horizon Health Institute

CNA/HHA from Nursing

Academy of Cosmetology

Cosmetology from Health/Science

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of expertise] License - [Timeframe]
Jami DeMarco