Jamileth Flores
Sugar Land ,TX
Summary
Dynamic and detail-oriented professional with experience as an Optometrist Assistant at Bright Eye Care, excelling in visual field testing and appointment scheduling. With ability to enhance patient experiences through effective communication and meticulous organization, ensuring a seamless workflow and high satisfaction value. A fast learner committed to continuous improvement and team collaboration.
Overview
3
3
years of professional experience
Work History
Line Cook
The Ice Barn
Sugar Land, TX
04.2021 - 11.2022
- Prepared a variety of menu items following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
- Assisted in inventory management by monitoring stock and reporting shortages to the business owner.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate and maximizing customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to ensure productivity.
Cashier
Piada Italian Street Food
Sugar Land, TX
03.2022 - 08.2022
- Processed customer transactions accurately and efficiently using POS system.
- Assisted customers with returns, refunds and resolving transaction issues.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Collaborated with team members to steady service during peak hours, improving overall efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Managed keeping store pristine for welcoming customers into the environment.
- Made certain station was stocked and prepared for any associate on cashier duty.
Optometrist Assistant
Bright Eye Care and Vision Development
Sugar Land, TX
02.2023 - 03.2024
- Continuously improved skills through participation in ongoing training sessions related to office advancements or changes in technology.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff, also includes Managing scheduled appointments and confirm patient visits to enhance office efficiency.
- Assisted with insurance eligibility, and prior authorizations of medications and glasses.
- Input patient information and exam findings into electronic medical records system to ensure accurate record-keeping.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Assisted with preparing examination rooms for optometrists, along with maintaining a clean and organized workspace, guaranteeing that all equipment was properly sanitized between uses.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Educated patients on proper contact lens care and optical products available.
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
Education
Stephen F. Austin High School
Sugar Land, TX05.2022
Skills
- Visual field testing
- Optical dispensing
- Insurance verification
- Eyewear adjustment
- Appointment scheduling
- Contact lens instruction
- Glasses repair
- Fast learner
Languages
Spanish
Limited Working
Timeline
Optometrist Assistant
Bright Eye Care and Vision Development
02.2023 - 03.2024
Cashier
Piada Italian Street Food
03.2022 - 08.2022
Line Cook
The Ice Barn
04.2021 - 11.2022
Stephen F. Austin High School