Jamilex Nunez
Queens
Summary
Jamilex Nunez 155-33 77th st, Queens, United States, 11414 / 9294888605 / jamilex_nunez@yahoo.com
Overview
14
14
years of professional experience
Work History
Hha Service Coordinator
Anchor Health
08.2024 - Current
- Communicating with patients and families regarding appointments, changes, and service updates.
- Maintaining open communication with physicians, contracts, and other healthcare providers.
- Building and maintaining relationships with referral sources and community organizations to expand the agency's reach.
- Providing support and reassurance to patients and families.
- Ensuring that all activities, such as personal care and medication administration, meet required standards.
- Monitoring client progress and adjusting care plans as needed.
- Addressing scheduling issues and no-shows/cancellations.
Dental Receptionist
Dental Universe
01.2023 - 08.2024
- Efficiently managing patient scheduling and appointments at Dental Universe
- Ensuring top-notch service to all patients
- Accurately maintaining comprehensive patient records
- Streamline appointment processes to enhance patient flow and satisfaction.
- Optimize record-keeping methods to ensure precision and compliance.
- Implement modern billing techniques to expedite insurance claims.
- Analyzed workflow to reduce wait times and improve service delivery.
- Maintain 100% accuracy in patient data entry, enhancing record reliability.
Retail
Metro By T-Mobile
01.2016 - 01.2022
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Organized showroom accessories and restocked shelves through Action and Action.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
Hair Stylist
Zuleyka Carrion
10.2011 - 10.2014
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Worked on Number customers daily while maintaining distinguished cleanliness and organization of work areas.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Associates - Criminal Justice
Asa College
NEW YORK, NY12.2022
Skills
- Teamwork
- Inventory Control
- Sales Goals
- Payment Processing
- Customer Service
- Appointment Scheduling
- Problem Solving
- Client Retention
- Communication Skills
- Attention to Detail
- Multitasking
- Critical Thinking
Timeline
Hha Service Coordinator
Anchor Health
08.2024 - Current
Dental Receptionist
Dental Universe
01.2023 - 08.2024
Retail
Metro By T-Mobile
01.2016 - 01.2022
Hair Stylist
Zuleyka Carrion
10.2011 - 10.2014
Associates - Criminal Justice
Asa College