Jamilia Jones
East Orange,NJ
Summary
Methodical Quality Control Technician skilled in developing protocols to positively impact manufacturing quality. Practiced at completing exhaustive tests of incoming materials, components and finished products. Proven experience within health and food industry, performing direct hands-on work in QA and QC functions.
Overview
14
14
years of professional experience
Work History
Quality Control Technician
Wonder
08.2024 - Current
- Maintain quality documentation and records for conformance with relevant standards.
- Collaborate with production teams to address and resolve quality concerns, improving overall product reliability.
- Evaluate samples against standards by completing measurements, visual inspections, and other established tests.
- Perform thorough inspections of incoming materials and outgoing products.
- Maintain accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Test and evaluate product precision against specifications to reduce discrepancies.
- Adhere to safety and clean area procedures to comply with agency and regulatory mandates.
- Track and analyze product quality data to identify trends and insights.
- Manage non-conforming product evaluations and disposition, minimizing negative impacts on production schedules and customer satisfaction.
Assistant Teacher
Essex Regional Educational Services Commission
02.2023 - 08.2024
- Applied ABA techniques to assist students learn elementary school curriculum
- Assisted students with developmental disabilities redirect deviant behaviors
- Promoted collaboration between assigned student and other students
Quality Systems Administrator
Bio-Reference Laboratories
11.2019 - 11.2022
- Conducted bi-weekly quality assurance staff meetings for 30 people
- Managed filing, photocopying, scanning, and saving over 10,000 patient information
- Performed daily research and data collection for all 50 states health departments utilizing system books, internal systems, and Internet.
Chemical Recovery Mentor (Volunteer)
New York ICC Nonprofit Religious Organization
12.2018 - 12.2020
- Established tailored accountability for one-on-one sessions
- Created a plan of care for five individuals enrolled in the support group
- Lead weekly group sessions for seven individuals with spiritual and non-spiritual concepts.
Visual Merchandiser
J.C. Penny
08.2016 - 02.2018
- Organized five departments according to daily and holiday/ seasonal floor plan changes
- Set up store displays for 12 seasonal sales promotions
- Improved customer satisfaction scores by two points each season worked
Retail Associate Manager / Mobile Expert
T-Mobile Industries
01.2011 - 06.2015
- Managed up to 12 Representatives daily
- Resolved 50+ weekly customer complaints and concerns regarding T-Mobile Services
- Increased store revenue by 11% for two consecutive years in a row.
Education
Bachelor of Arts in Forensic Psychology -
John Jay College
New York, New YorkAssociate of Science in Mental Health -
Kingsborough College
New York, New YorkSkills
- Product Inspection
- Visual Inspection
- Equipment Calibration
- Inspections and reviews
- Documentation skills
- Auditing Techniques
- Calibration standards
- Product Sampling
Timeline
Quality Control Technician
Wonder
08.2024 - Current
Assistant Teacher
Essex Regional Educational Services Commission
02.2023 - 08.2024
Quality Systems Administrator
Bio-Reference Laboratories
11.2019 - 11.2022
Chemical Recovery Mentor (Volunteer)
New York ICC Nonprofit Religious Organization
12.2018 - 12.2020
Visual Merchandiser
J.C. Penny
08.2016 - 02.2018
Retail Associate Manager / Mobile Expert
T-Mobile Industries
01.2011 - 06.2015
Bachelor of Arts in Forensic Psychology -
John Jay College
Associate of Science in Mental Health -
Kingsborough College