Jamilia-Lee McEachin
Hartford,CT
Summary
With a proven track record at Trinity Health of New England, I excel in telemetry monitoring. My expertise in cardiac rhythm analysis and dedication to patient care have significantly enhanced team efficiency and patient satisfaction. Skilled in CPR/AED, I bring a blend of technical proficiency and compassionate care to every role.
Overview
7
7
years of professional experience
Work History
Cardiac Monitor Technician/Administrative Secretary
Trinity Health of New England
06.2022 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Cardiac Monitor Technician
Trinity Health of New England
04.2021 - 06.2022
- Collaborated with healthcare team to maintain quality patient care.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Demonstrated strong attention to detail while analyzing complex waveform patterns for abnormalities or changes in patient condition.
- Reduced response time for critical events with vigilant monitoring of cardiac rhythms and alerts.
Customer Service Representative
CVS Pharmacy
04.2018 - 10.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
License - Practical Nursing
Lincoln Technical Institute
New Britain, CT04-2025
No Degree - CNA
Naugatuck Valley Community College
Waterbury, CT05-2014
Skills
- Telemetry monitoring
- Cardiac rhythm analysis
- Patient recordkeeping
- Vital signs measurement
- Nursing support
- Patient communication
- Documentation
- Vitals monitoring
Timeline
Cardiac Monitor Technician/Administrative Secretary
Trinity Health of New England
06.2022 - Current
Cardiac Monitor Technician
Trinity Health of New England
04.2021 - 06.2022
Customer Service Representative
CVS Pharmacy
04.2018 - 10.2020
License - Practical Nursing
Lincoln Technical Institute
No Degree - CNA
Naugatuck Valley Community College
Similar Profiles
Marie LaferriereMarie Laferriere
Center Manager III at Premier Health Consultants LLC / Trinity Health of New EnglandCenter Manager III at Premier Health Consultants LLC / Trinity Health of New England
Katrina BrockingtonKatrina Brockington
Program Assistant/CNA at Mercy Adult Day Health/Trinity Health Of New EnglandProgram Assistant/CNA at Mercy Adult Day Health/Trinity Health Of New England
Heather O'NeillHeather O'Neill
Medical Assistant at Trinity Health of New EnglandMedical Assistant at Trinity Health of New England