Jamilla Jones
Augusta,GA
Summary
Diligent professional with great teamwork abilities and focus on safe production. History assembling high rate of products per hour in fast-paced environment by applying strong multi-tasking, organizational and teamwork abilities to meet challenging demands. Good technical and mechanical knowledge developed several years of related experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assembly Line Worker
Textron Specialized Vehicles
Augusta, GA
09.2023 - Current
- Built and assembled golf carts
- Maintained cleanliness and organization of work areas consistently.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Maintained a safe work environment by adhering to all safety regulations and procedures.
Picker/Packer
Amazon Warehouse
Appling, GA
08.2022 - 08.2023
- Efficiently organized and transferred merchandise based on order requirements
- Inspected merchandise for damages or defects prior to packaging it up for shipping out.
- Labeled, sorted, and organized packages for efficient delivery.
- Verified accuracy of incoming shipments against invoices and purchase orders.
- Unloaded containers using various material handling equipment such as conveyor belts and dollies.
Licensed Insurance Agent
Sitel Group
Augusta, GA
04.2020 - 08.2022
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Resolved disputes between customers and insurers by researching and interpreting policy language.
- Maintained accurate records of client information including contact details and policy changes.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
Customer Service Representative
Teleperformance
Augusta, GA
02.2017 - 11.2020
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Identified opportunities to upsell additional products or services when appropriate.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
Education
High School Diploma -
Glenn Hills High School
Augusta, GA05.2016
Skills
- Customer Care
- Patient Care (Less than 1 year)
- Security
- Insurance Verification & Sales
- Medical Scheduling
- Underwriting
- Upselling
- Medical Records
- Cold Calling
- Communication skills
- Sales
- Microsoft Office
- Organizational skills
- Time management
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
- February 2018 to August 2026 Property & Casualty License Insurance Producer License Life Insurance License
Certification
- OSHA 10
Timeline
Assembly Line Worker
Textron Specialized Vehicles
09.2023 - Current
Picker/Packer
Amazon Warehouse
08.2022 - 08.2023
Licensed Insurance Agent
Sitel Group
04.2020 - 08.2022
Customer Service Representative
Teleperformance
02.2017 - 11.2020
High School Diploma -
Glenn Hills High School