JAMILLA WISE
Summary
Results-oriented Human Resources professional with a master's level education and over 15 years of experience managing a broad range of HR functions. Demonstrated expertise in employment law and compliance, benefits administration, and full-cycle recruitment. Proven track record in facilitating, counseling, and training. Skilled at building and maintaining positive relationships with customers and management. Committed to adhering to relevant laws and regulations. Thrives on professional challenges and welcomes opportunities to enhance skills and contribute to organizational success.
Overview
21
21
years of professional experience
Work History
Human Resources Generalist
M1 Support Services, L.P.
04.2018 - Current
- Manage HR functions to include onboarding, terminations, out-processing, transfers, employee benefits, LOA, disciplinary actions, unemployment claims, employee relations
- Serve as the focal point on personnel concerns, creating open communication and promoting positive, work relationships
- Participate in personnel-related hearings, ethic investigations, and bargaining talks
- Manage military and commercial recruiting efforts, participate in career fairs, recruiting events
- Maintain up-to-date records of employee information in HRIS system ensuring accurate reporting, with applicable legal requirements.
- Maintain compliance with federal and state employment laws and regulations, reducing potential risk to the company
- Collaborate with payroll and other project teams to resolve employee inquires, complaints
- Partner with external, service providers to improve delivery of HR services and meet employee needs
- Provide guidance to managers and employees on benefits, employee relations, work rules, policies, and procedures
- Coach managers on employee development, conflict resolution, and progressive discipline
- Demonstrate continuous efforts to improve operations, decrease cycle time, and streamline work processes, and customer service
- Other HR duties, as assigned
Human Resources Specialist (Staffing & Recruiting)
L-3 Communications/Army Fleet Support, LLC
01.2017 - 04.2018
- Managed military and commercial recruiting efforts, participate in careers fairs and recruiting events
- Managed employee onboarding, out-processing, transfer processes, and exit interviewing
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting, with applicable legal requirements.
- Maintained compliance with federal and state employment laws and regulations, reducing potential risk to the company
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Assisted with writing job postings and job descriptions for posting, listing.
- Collaborated with department managers to identify staffing needs, strategize recruitment efforts, and provide candidate recommendations.
- Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
- Other HR duties, as assigned
Labor Relations Coordinator
L-3 Communications/Army Fleet Support, LLC
11.2015 - 12.2016
- Serve as the focal point on personnel issues, ensuring compliance with statutory and regulatory requirements
- Represent Company at personnel-related hearings, investigations, and bargaining talks
- Assist with formal disciplinary actions and decisions.
- Direct training, coordinate with management as necessary to ensure compliance with CBA, company's work rules, and policies
- Coach managers on employee development, conflict resolution, and progressive discipline
- Demonstrate continuous efforts to improve operations, decrease cycle time, and streamline work processes, and customer service
- Other HR duties, as assigned rules, and policies and procedures
Worker's Compensation/Occupational Health Coordinator/Human Resources Generalist II
L-3 Communications/Army Fleet Support, LLC
01.2009 - 11.2015
- Managed OSHA and FAA required medical testing and drug screening program
- Maintained data entry into medical service database, provide summary, reports, and analysis
- Managed company's return to work program
- Managed reporting and OSHA record keeping
- Facilitated with worker's compensation insurance adjusters, medical facilities, providers, and employees on WC claims and treatment rendered
- Responsible for preparation, filing, and securing confidential correspondence and documents
- Provided support to the Environmental, Health, and Safety staff and operations
Human Resources Generalist I
L-3 Communications/Army Fleet Support, LLC
10.2008 - 01.2009
- Provided assistance to HR staff members to include facilitation of recruiting, testing, and selection process
- Tracked employee's performance evaluations
- Managed annual benefit enrollment, counsel employees on group insurance elections and changes
- Manage disability leaves and returns
- Manage HRIS, personnel files, employee directory, and organizational chart
- Manage employee recognition program
- Manage requisition for office materials and supplies
Substance Abuse Counselor/Intake Coordinator
Houston Treatment Center
07.2006 - 10.2008
- Responsible for directing patient's recovery from opiate dependency by performing assessments and implementing treatment goals
- Assisted in management of medications and treatment regimen.
- Assisted patients in achieving optimal level of functioning and effective behavioral change
- Served as advocate for assigned patients and their treatment received
- Documented clinical notes on patient's recovery and status
- Directed individual and group therapy sessions
- Managed and utilized referrals to enhance positive treatment outcomes and continued aftercare
- Conducted initial assessments to determine treatment eligibility
- Enforced and interpreted clinic policies and procedures
Human Resources Coordinator
Sterling Medical VA Program Office
06.2005 - 07.2006
- Resolve grievances and provide corrective action plan amongst employees
- Managed all promotions and incentives
- Increased employee understanding of company's structure and benefits through new hire orientation
- Manage on-boarding and out-processing
- Managed workforce relations and work-life programs
- Developed and facilitated training in needed area
- Forecast labor demand and supply throughout organization
- Provided high volume recruitment for all medical support personnel
- Manage job evaluation and other administrative support functions
- Processed FMLA, disability leave, and worker's compensation
- Interpret federal employment laws and JCAHO regulations
Substance Abuse Counselor
Houston Treatment Center
01.2004 - 06.2005
- Responsible for directing patient's recovery from opiate dependency by performing assessments and implementing treatment goals
- Assisted patients in achieving optimal level of functioning and effective behavioral change
- Served as advocate for assigned patients and their treatment received
- Direct individual and group therapy sessions
- Managed and utilized referrals to enhance positive treatment outcomes and continued aftercare
- Enforced and interpreted clinic policies and procedures
Education
Master's of Science Degree - Human Resources Management
Troy University Dothan, Sorrell College of Business
Dothan, AL05.2005
Bachelor's of Arts Degree - Psychology, Business Administration
Auburn University, College of Liberal Arts
Auburn, AL08.2003
Honor Graduate -
New Brockton High School
New Brockton, AL05.1999
Skills
- Proficient in Microsoft Office, Outlook, and Various HRIS
- Strong leadership, emotional intelligence
- Interpersonal, oral and written communication skills
- Conflict resolution abilities, time management, and organizational skills
Career Objectives
Seeking an opportunity to invest into my great Alma Mater of Troy University. To foster a positive learning environment, critical thinking, and student development by utilizing my education and experience. To represent and support Troy University, Sorrell College of Business and its mission.
Professional training and affiliation
BAT/UDS Compliance Certification
OccMed Solutions. June 2024
Leadership Training
Alabama Technology Network. Feb 2024
Annual Regulatory Training
Department of Defense. 2024
Work Ethics Certified
Mike Rowe WORKS Foundation. Dec 2023
Diversity, Equity, and Inclusion Training
Society of Human Resources Management. Oct 2022
Wiregrass Human Resources Association
Timeline
Human Resources Generalist
M1 Support Services, L.P.
04.2018 - Current
Human Resources Specialist (Staffing & Recruiting)
L-3 Communications/Army Fleet Support, LLC
01.2017 - 04.2018
Labor Relations Coordinator
L-3 Communications/Army Fleet Support, LLC
11.2015 - 12.2016
Worker's Compensation/Occupational Health Coordinator/Human Resources Generalist II
L-3 Communications/Army Fleet Support, LLC
01.2009 - 11.2015
Human Resources Generalist I
L-3 Communications/Army Fleet Support, LLC
10.2008 - 01.2009
Substance Abuse Counselor/Intake Coordinator
Houston Treatment Center
07.2006 - 10.2008
Human Resources Coordinator
Sterling Medical VA Program Office
06.2005 - 07.2006
Substance Abuse Counselor
Houston Treatment Center
01.2004 - 06.2005
Bachelor's of Arts Degree - Psychology, Business Administration
Auburn University, College of Liberal Arts
Honor Graduate -
New Brockton High School
Master's of Science Degree - Human Resources Management
Troy University Dothan, Sorrell College of Business
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