Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Jamillah Carter

Houston,TX

Summary

Empowering Professional dedicated to fostering growth and collaboration within teams. Delivered exceptional customer service through effective communication and strong relationship management, contributing to sustained customer satisfaction. Recognized for work ethic, integrity, and positive demeanor, alongside proficiency in quality control and CRM systems.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Warehouse Associate

Amazon Warehouse
Houston, TX
09.2023 - 09.2026
  • 4. Use carts, dollies, hand trucks, and other gear to move items around
  • 5. Ascended and descended stairs to access different levels of the facility
  • Operated on a mezzanine at heights of up to 40 feet.
  • 7. Followed strict safety, quality, and fulfillment production standards to maintain operational integrity.
  • Operated warehouse machinery to streamline movement and organization of inventory.
  • Communicated with team members to coordinate work assignments and enhance workflow.
  • Collaborated with teams to ensure consistent messaging across all platforms.
  • Conducted research to identify industry trends and audience preferences.

Customer Service Representative

Nordstrom
Houston, tx
02.2021 - 08.2023
  • Resolved customer complaints efficiently, maintaining Nordstrom's high service standards.
  • Resolved customer complaints efficiently, maintaining Nordstrom high service standards.
  • Handled returns and exchanges, ensuring compliance with store policies and procedures.
  • Educated customers on loyalty programs and promotional offers to increase engagement.
  • Actively listened to customer feedback, providing insights for service improvement initiatives.
  • Collaborated with team members to ensure timely restocking of merchandise on sales floor.
  • Trained new staff on customer service protocols and Nordstrom operational systems.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Home Health Aide - Health And Wellness

Smart Horizons
09.2024 - 02.2025

High school diploma -

SmartHorizons Career Online Edu

Skills

  • Warehouse Experience
  • Inventory Management
  • Warehouse operations
  • Logistics
  • Technical proficiency
  • Customer Service and Support
  • Inventory management
  • Problem solving
  • Team collaboration
  • Effective communication

Personal Information

  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer

Certification

Certified Home Health Aide 2024-01 to Present, Driver's License

Timeline

Home Health Aide - Health And Wellness

Smart Horizons
09.2024 - 02.2025

Warehouse Associate

Amazon Warehouse
09.2023 - 09.2026

Customer Service Representative

Nordstrom
02.2021 - 08.2023

High school diploma -

SmartHorizons Career Online Edu
Jamillah Carter