Jamillah Lambert
Office Manager
Bronx,NY
Summary
Encouraging manager, strong interpersonal skills, with team-work approach, as well as excellent customer relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employees engagement and boost performance..
Overview
20
20
years of professional experience
Work History
General Manager Consultant
UDG Management LLC
New York, NY
10.2021 - Current
- Overseeing operations of 3 practices, with a minimum of 6 chairs
- Managing the budget and setting performance objectives
- Maintaining the P&L
- Recruiting, training staff, giving support to office managers
- Developing and implementing, a business structure practice
- Implemented systems to make daily functions of the office more efficient.
- Increased profits by 40% through effective client engagement.
Regional Dental Manager
Little Family Dentistry
Bayonne, NJ
03.2021 - 09.2021
- Contracted 6 months position, Overseen operation for 2 practice Bayonne and Florida
- Recruiting of
- General and specialist Doctors , Hygienist, Dental Assistants, and Front office staff
- Training all front office staff, teaching techniques how to build a productive schedule, and successful treatment presentation
- Getting practice numbers up and balance, post-pandemic
- Implemented systems to make daily functions of the office more efficient, building an A+ team and practice.
Office Manager
Dr. Padukone Dentistry
New York, NY
04.2018 - 09.2020
- Managed an office of 7 employees, dentist, hygienist, assistant, and administrative and financial support
- Ran weekly and monthly claims reports, billing and collections
- Diligently working with insurances on aging report, discrepancies for payment
- Managed the weekly, monthly purchases of supplies
- Payable and receivable
- Held quarterly meeting with team, reviewing production, future goals
- Implemented a continuing education section at meetings
- Supervised administrative staff, office scheduling, treatment planning.
Treatment Coordinator
Smiles on the Upper Westside
New York, NY
02.2015 - 04.2018
- Maintained a productive schedule for dentist, specialist and hygienist
- Verified insurance and patient eligibility before appointments
- Presented proposed dental treatment, giving patient a full understanding of their insurance part and offering financial options such as care credit, resulting in a minimum of 80% case acceptance
- Submitted claims and pre-treatment estimate electronically and talked with insurance disputing any discrepancies and denials
Unit Clerk Manager
Care One Nursing Home
Teaneck, NJ
03.2008 - 06.2012
- Prepared charts for new intakes/discharges
- Recorded physicians’ orders and instructions for nursing staff
- Scheduled residents doctor appointments
- Verified medical insurance
- Responsible for scheduling cna's daily work plan
- Liaison of all needs of residents and family members.
Property Manager
Bestrow Realty
New York, NY
12.2005 - 09.2009
- A property manager
- Managed 10 buildings, 8 of them was HUD buildings
- Responsible for renting vacate apartments
- Worked with HRA, DHS in placings transitional individuals and families into their own apartments
- Collected monthly rent payments and attend court evictions
- Distributed rental leads to the real estate agents in office
- Adequately responded to building repairs and tenant issue.
Office Manager
Castle and Connolly Medical Publishing
New York, NY
01.2002 - 10.2005
- Managed an office of 5 employees
- Responsible for training, supervising and delegating daily work task to the team of researcher
- Maintained network database of medical fellowship programs nationwide Provided sponsor with annual client base of physicians
Education
Associate's degree - Business Marketing
City University of New York, Medgar Evers College
Skills
- Office Management
- Dentrix
- Marketing
- Regional management
- Insurance verification
- Organizational skills
- Leadership
- Communication skills
- Property management
- Patient scheduling
- Accounts payable/ receivable
- Branding
- Customer service
- Microsoft office
- Practice management
- Business Development
- Operational Efficiency
- Management Consulting
Certification
AED Certification CPR Certification
OSHA Training
Timeline
General Manager Consultant
UDG Management LLC
10.2021 - Current
Regional Dental Manager
Little Family Dentistry
03.2021 - 09.2021
Office Manager
Dr. Padukone Dentistry
04.2018 - 09.2020
Treatment Coordinator
Smiles on the Upper Westside
02.2015 - 04.2018
Unit Clerk Manager
Care One Nursing Home
03.2008 - 06.2012
Property Manager
Bestrow Realty
12.2005 - 09.2009
Office Manager
Castle and Connolly Medical Publishing
01.2002 - 10.2005
Associate's degree - Business Marketing
City University of New York, Medgar Evers College
Similar Profiles
HARSH KUMARHARSH KUMAR
Team Leader at UDG EsportsTeam Leader at UDG Esports
Isaac Trujillo TejedaIsaac Trujillo Tejeda
Assistant Manager at UDG Clayton Hotel GalwayAssistant Manager at UDG Clayton Hotel Galway
Baokhanh NguyenBaokhanh Nguyen
Financial Controller at UPA LLC/H&J Management LLC/Villa Management LLCFinancial Controller at UPA LLC/H&J Management LLC/Villa Management LLC
Yessica HernandezYessica Hernandez
Store Manager at Rite Aid PharmacyStore Manager at Rite Aid Pharmacy
Erica MannErica Mann
Food Pantry Services at Fortune Society’s 10 Week Transitional Work ProgramFood Pantry Services at Fortune Society’s 10 Week Transitional Work Program