Jamillah Woodbury
Burlington,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bancroft
06.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Working with people with developmental disabilities.
Clerk
Radial Inc.
04.2021 - Current
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Simplified shipping and receiving processes for improved workflow.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Handled day-to-day shipping and receiving.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
Problem Solver
Amazon
10.2019 - 03.2020
- Improved business process support and optimization through continuously improved toolset.
- Networked to gather outside expertise to solve issues.
- Defined problems to make decisions and moved forward to support quick resolution.
- Defined problem to identify, prioritize and select alternatives.
- Researched and extracted data to complete tasks.
Warehouse Receiver
H&M Distribution
02.2019 - 08.2019
- Stayed accountable for organized and orderly warehouse storage and product transport.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Stored stock in designated areas.
- Inspect and verify incoming goods.
Education
High School Diploma -
Burlington City High School
Burlington, NJ06.2018
Skills
- Critical Thinking
- Serve Customer Needs
- Billing and Invoicing
- Complex Problem-Solving
- Active Listening
- File and Database Management
- Copying and Scanning
- Customer Service
- Time Management
- Customer Satisfaction
- Judgment and Decision-Making
- Telephone Etiquette
- Microsoft Windows
- File Maintenance
- Database Entry
- Spreadsheet Development
- Database Management
- Document Management
- Schedule and Calendar Management
- Filing Systems
- Attention to Detail
- Organizational Skills
- Problem Solving
- Data Entry
- Team Collaboration
- Creative Thinking
- Microsoft Office
- Google Drive
- Communication Skills
- Direct Support
- Assisting with ADLs
- Direct Care
- Scheduling
- Recordkeeping
- Calendar management
- Time management
- Office administration
- Customer service
- Administrative support
Accomplishments
- Created and completed a Standard Operating Procedure for business needs.
Certification
- Certification of Training- International Maritime Transportation of Dangerous Goods by Vessel- August 2023
- Certification of First Aid/CPR/ AED Training by American Red Cross- June 2024
Duties
- Typing correspondence, filing, reviewing, sorting, trouble shooting, and distributing incoming correspondence.
- Performs job duties and as needed by management.
- Prepares and create accurate reports.
- Detail-oriented and have great communication skills for tasks given.
- Strong Microsoft Office Suite.
- Maintains, updates, and organizes shared files.
Timeline
Administrative Assistant
Bancroft
06.2024 - Current
Clerk
Radial Inc.
04.2021 - Current
Problem Solver
Amazon
10.2019 - 03.2020
Warehouse Receiver
H&M Distribution
02.2019 - 08.2019
High School Diploma -
Burlington City High School