Jamillian Courts
Baton Rouge,LA
Summary
Experienced housekeeper with 4 years of dedicated service in maintaining cleanliness and organization in both residential and commercial settings. Proven track record of exceeding cleanliness standards and delivering exceptional customer satisfaction. Skilled in efficient task prioritization, attention to detail, and adept at utilizing various cleaning tools and techniques.
Overview
2
2
years of professional experience
Work History
Housekeeping Assistant
Lillie Smith
09.2022 - 05.2023
- Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
- Ensured a welcoming environment for guests by keeping all areas clean, tidy, and well maintained.
- Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
- Provided exceptional service during high-occupancy periods, maintaining quality standards despite increased demands.
Housekeeping Team Leader
Erica Wallas
06.2021 - 10.2022
- Cleaned building and patients rooms by deep sanitation to enhance freshness.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Provided basic caregiving to elderly patients including assistance to with daily living chores.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
Education
High School Diploma -
Woodlawn High School
Baton Rouge, LA05.2019
Skills
- Organized
- Punctuality
- Customer service-focused
- Vacuuming and sweeping
- Multi-tasking
- Outstanding cleaning satisfaction
Timeline
Housekeeping Assistant
Lillie Smith
09.2022 - 05.2023
Housekeeping Team Leader
Erica Wallas
06.2021 - 10.2022
High School Diploma -
Woodlawn High School