Jamil R. Fuller Jr
Sales Trainer & Operations Specialist
Los Angeles,CA
Summary
Results-driven leader with expertise in operations, training, and process optimization. I approach my work with a keen eye for opportunity and a contagious enthusiasm, driving innovation and excellence in all aspects of my role. A natural collaborator, I thrive in environments where teamwork, creative problem-solving, and customer-centricity come together to deliver meaningful results.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Meta Field Support Lead
BDS Connected Solutions, LLC.
Los Angeles, CA
09.2024 - Current
- Played an integral role in product launches by conducting core training of for 100+ employees that highlighted key features, benefits, and selling points for each new product and accompanying demo experiences.
- Attended global training event, then cascaded key learnings to sales teams through training sessions, enhancing team knowledge and performance and driving 7% YoY revenue growth per hour in Q4, exceeding targets.
- Streamlined processes and data analysis to achieve significant gains in efficiency and productivity.
Meta Market Manager
BDS Connected Solutions, LLC.
Los Angeles, CA
03.2023 - 09.2024
- Leveraged strong analytical skills to assess the performance of 40+ stores, identifying areas for improvement and implementing targeted action plans.
- Implemented efficient time management strategies to optimize productivity and maximize results in a fast-paced environment.
- Surpassed quarterly sales targets consistently through diligent prospecting efforts and strong negotiation skills.
Luxottica Market Development Manager
BDS Connected Solutions, LLC.
Los Angeles, CA
04.2022 - 01.2023
- Boosted sales revenue by developing and implementing strategic plans for territory growth bringing my stores to the top spots in sales revenue for our products nationally.
- Launched Ray-Ban Stories nationally at T-Mobile flagships in 7 cities.
- Delivered individualized product demonstrations, effectively conveying value and lifestyle improvement to domestic and international customers.
Assisted Sales Representative
BDS Connected Solutions, LLC.
Los Angeles, CA
01.2022 - 04.2022
- Consistently led program in sales attainment and overall KPIs nationally
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Held records for most pairs sold in a single day and most sold since launch, generating upwards of $100,000+ in revenue.
Foreign Language Interpreter
Television
Los Angeles, CA
01.2022 - 01.2022
- On and off air Italian interpreter for Ellen DeGeneres and her esteemed guests, Mirko and Valerio, from Sicily.
- Interpreted between 3 people in front of a 400 person live studio audience and a 1.4million viewer audience.
- Facilitated dialogue between the guest performers, sound crew and the producers.
Sales Lead Keyholder
Gingersnaps USA
Los Angeles, CA
12.2021 - 01.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Completed store opening and closing procedures.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Improved customer service by projecting friendly and knowledgeable attitude.
Brand Ambassador
PPL
Los Angeles, CA
10.2021 - 10.2021
- Checked in and wrist-banded for an event of 10,000+ people at the Los Angeles Coliseum
- Communicated with onsite managers and identified ways to improve and maintain group cohesion and efficiency throughout the weekend.
- Organized and stocked merchandise.
Brand Ambassador
Paramount Pictures
Los Angeles, CA
10.2021 - 10.2021
- Communicated product information with confidence and educated consumers about company.
- Worked with a small team to facilitate augmented reality photo op and video game
Brand Ambassador
Crowns And Hops
Los Angeles, CA
09.2021 - 09.2021
- Represented brand at a weekend long tech and media conference
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Connected with both beer lovers and skeptical potential consumers.
Brand Ambassador
Postmates
Los Angeles, CA
09.2021 - 09.2021
- Encouraged people to take part in a photo op and fill out a release.
- Engaged passers by with enthusiasm and professionalism.
Server
BJ's Restaurant & Brewhouse
Bloomington, IN
10.2019 - 03.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Applied comprehensive knowledge of beer and signature cocktails to increase daily beverage sales.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Assistant Teacher
KinderCare
01.2020 - 03.2020
- Facilitated play-based learning in the classroom and on the playground Worked with multiple developmental groups throughout the center.
Assistant Teacher
Bridges Child Enrichment Center
11.2018 - 08.2019
- Ages 3-5) Worked individually and as a team to target specific goals in social and emotionaldevelopment and to facilitate activities to meet those goals Created and maintained relationships with parents to ensure continued growth andhealthy adjustment both at school and at home Attended training for CPR, Shaken Baby Syndrome, working with picky eaters, workingwith special needs, etc.
Camp Counselor/Animatore & Music Leader
Concordia Language Villages, Lago Del Bosco
07.2017 - 08.2017
- Ages 7-18) Taught Italian language immersively through baking activities, games, and formallessons Started and conducted a choir of mixed voices Worked with four-week credit students to maintain their social-emotional stability.
Education
Bachelor of Arts - Psychology & Vocal Performance
Lawrence University
Appleton, WI 09.2014 - 06.2018
Skills
Customer service
Team motivation
Sales training
Brand awareness
Operations management
Sales leadership
Training and coaching
Relationship building
Remote support
Customer service
Computer skills
Relationship builder
Tech-adequate
Timeline
Meta Field Support Lead
BDS Connected Solutions, LLC.
09.2024 - Current
Meta Market Manager
BDS Connected Solutions, LLC.
03.2023 - 09.2024
Luxottica Market Development Manager
BDS Connected Solutions, LLC.
04.2022 - 01.2023
Assisted Sales Representative
BDS Connected Solutions, LLC.
01.2022 - 04.2022
Foreign Language Interpreter
Television
01.2022 - 01.2022
Sales Lead Keyholder
Gingersnaps USA
12.2021 - 01.2022
Brand Ambassador
PPL
10.2021 - 10.2021
Brand Ambassador
Paramount Pictures
10.2021 - 10.2021
Brand Ambassador
Crowns And Hops
09.2021 - 09.2021
Brand Ambassador
Postmates
09.2021 - 09.2021
Assistant Teacher
KinderCare
01.2020 - 03.2020
Server
BJ's Restaurant & Brewhouse
10.2019 - 03.2020
Assistant Teacher
Bridges Child Enrichment Center
11.2018 - 08.2019
Camp Counselor/Animatore & Music Leader
Concordia Language Villages, Lago Del Bosco
07.2017 - 08.2017
Bachelor of Arts - Psychology & Vocal Performance
Lawrence University
09.2014 - 06.2018