Summary
Overview
Work History
Education
Skills
Technical training and abilities
Operating systems
Support tools
Certifications and education
Hardware
Timeline
Generic

Jamin Reed

Pueblo,CO

Summary

Dedicated U.S. Army Veteran with extensive experience as a Motor Transport Operator and Electrical Apprentice. Strong technical skills in vehicle and equipment maintenance, logistics coordination, and electrical systems. Proven ability to efficiently troubleshoot and resolve complex issues. Currently pursuing multiple CompTIA certifications to transition into the IT career field. Equipped with a disciplined work ethic, problem-solving expertise, and a commitment to leveraging military experience and technical training to contribute effectively to an IT team. Holds an active Secret Security Clearance.

Overview

5
5
years of professional experience

Work History

Electrical Apprentice

Norfolk Southern
07.2023 - 05.2024
  • Handled installation of electrical components by splicing, joining, and connecting wires
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations
  • Worked under the supervision of a journeyman electrician to learn the trade and develop electrical knowledge
  • Spliced, joined, and connected wires to accurately install new electrical systems

Motor Transport Operator

U.S Army
09.2019 - 02.2023
  • Safely operated and maintained various military and civilian vehicles, including trucks, buses, and specialized transport vehicles, to transport personnel, equipment, and supplies
  • Planned and execute transportation routes, ensuring timely delivery and pick-up of cargo and personnel
  • Coordinate with other units to facilitate the efficient movement of resources
  • Conducted routine inspections and performed minor repairs on vehicles to ensure they were in good working condition
  • Reported major mechanical issues to maintenance personnel

Education

Information Technology

My Computer Career
10.2024

Skills

  • VM ware
  • Adobe Acrobat
  • Microsoft Office (All apps)
  • Exchange
  • VPN (connect tunnel, sonic wall, windows built-in)
  • Various applications

Technical training and abilities

  • Troubleshooting
  • Project Management
  • Data Analysis
  • Process Improvement
  • Repairs / Installations
  • Firewall Administration
  • Help Desk Operations
  • Customer Support
  • WAN / LAN
  • Technical Communication
  • Microsoft Operating Systems
  • Network Configuration
  • Leadership
  • Critical Thinking
  • Communication
  • Configuration

Operating systems

  • Windows XP
  • Windows 7
  • Windows 10
  • Mac OS X
  • Ubuntu
  • Android/iOS
  • Windows Server 2008
  • Windows Server 2012

Support tools

  • Remote support (Bomgar, TeamViewer, LogMeIn)
  • Antivirus (Sophos, ESET, Malwarebytes)
  • Ticketing systems (Ice, BMC Track-It, Smart service desk)
  • Active Directory

Certifications and education

Cyber Warrior Program, My Computer Career, 10/2024

Hardware

  • IMac
  • MacBook Pro
  • MacBook Air
  • IPhone
  • IPad
  • Android/Samsung phones and tablets
  • Windows laptops
  • Windows Desktops
  • Windows servers
  • Desktop printers
  • Laserjet and inkjet printers
  • 3D printing

Timeline

Electrical Apprentice

Norfolk Southern
07.2023 - 05.2024

Motor Transport Operator

U.S Army
09.2019 - 02.2023

Information Technology

My Computer Career
Jamin Reed