Jamira Armstrong
Mansfield,TX
Summary
Resourceful Office Manager with more than 8 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
9
9
years of professional experience
Work History
Office Manager
A.W. Brown Leadership Academy
Dallas, Texas
11.2014 - 11.2023
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed, scheduled and coordinated office functions and activities for employees.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
DeSoto High School
DeSoto, TX05-2005
Skills
- Employee Supervision
- Contract Administration
- Supply Management
- Inventory Control
- Data Entry
- Office Management
- Customer Service
- Administrative Support
- Staff Management
- Scheduling and calendar management
- Report Preparation
- Document Management
- Organizational Skills
- Scheduling
References
References available upon request.
Timeline
Office Manager
A.W. Brown Leadership Academy
11.2014 - 11.2023
High School Diploma -
DeSoto High School
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