Jamisha Robinson
Louisville,KY
Summary
Experienced Senior Human Resources Generalist and Business Professional with 8 years of expertise aligning the organization's people strategy with its business strategy. Recognized for cultivating a positive organizational climate, enhancing employee morale and job satisfaction. Proficient in Microsoft Office 365, Google Workspace, Paycom, ADP, and QuickBooks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Human Resource Generalist
Verisys Corporation
02.2020 - Current
- Human Resource Professional who works closely with business leaders and management to align HR practices with business goals, provide HR guidance, analyzes metrics and resolve employee relations issues. Acting as a consultant to aligning HR practices with organizational business goals.
- Oversee daily operations to ensure that organizational processes comply with legal regulations and standards and company guidelines are upheld and enforced.
- New Hire Onboarding and Orientation providing employees with the basic organizational information they need to navigate their new team, department, and role within the company.
- Managing and maintaining employee benefit administration to create and implement benefit programs, including enrollments for new hires and current employees, as well as changes and terminations. Educate employees about their plan options, answer inquiries, and provide benefit training and support.
- Manage the employee offboarding experience to ensure the employee receives a seamless and positive experience while navigating through the essential steps to exist the organization.
- Oversee Internal and External audits to ensure the organization complies with Federal and State regulations by providing an objective examination of the companies processes and procedures to minimize organizational risks.
- Maintain the HRIS database and it's a software application that assists the organization manage and automate core HR processes.
- Implement and maintain new policies and procedures to continuously improve the efficiency of the HR department.
Senior Executive Administrative Assistant
Park Duvalle Community Health Center
07.2016 - 02.2020
- Develop administrative staff by providing information, educational opportunities, and growth opportunities
- Talent Acquisition professional responsible for sourcing, attracting, and interviewing prospective employees to find the perfect match for a company’s long-term goals.
- Conduct employee onboarding, new hire orientation and training & development
- Provide support to employees with benefit administration including FMLA, Disability, Compensation and Paid time off.
- Maintain confidential employee files and records in electronic and/or paper form
- Maintain professional and technical knowledge by attending educational workshops, seminars and conferences.
- Maintain supplies by checking stock to determine inventory level, anticipating needed supplies, expediting orders for supplies and verifying receipt of supplies.
- Organize travel arrangements for senior management, schedule meetings and appointments, booking seminars, workshops and conferences.
- Preparation of accurate Board Meeting Minutes which provide a memorialized chronology of key information such as board actions, elections of officers or directors, and certain reports from committees and staff.
Accounts Receivable Analyst
Centerstone
06.2013 - 07.2016
- Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable)
- Compile financial data and prepares daily, weekly, and monthly reports
- Reconciles records with internal company employees and management, or external vendors or customers
- Completes Daily billing for all payers including Medicaid, Medicare and Commercial by uploading and posting bills to the clearing house.
- Identifying and correcting claim rejections that have been denied by clearing house, so that they are able to pass edits for payer review.
- Submit provider credentialing issues to management for review to obtain proper licenses so that claims may be billed properly without denial.
- Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
Auditor
Humana Insurance Company
11.2005 - 10.2011
- Prepare reports for management concerning scope of audit, financial conditions found, and source and application of funds
- Processing and adjusting medical claims to meet daily quotas as needed
- Dedicated CMS team member to expedite escalated issues from Regional Centers of Medicare and Medicaid, State Health Insurance Plans and Congressional Offices
- Processed member payments, update member demographics, enrollment policies, process pharmacy claims, demonstrated sending appropriate issues to designated departments for resolution in a timely manner
- Cross-trained as team lead, duties included: coaching, daily metrics, quality production, side by sides, assisting new hire training classes, supervisor escalated calls and floor assistance
- Analyze errors to determine origin and communicate outcomes and solutions (written or verbally) to Team Leads or Frontline Leaders
- Recommend process improvement activities that pertained to system enhancements and/or procedural changes.
Education
Certification - Human Resources Management
Bellarmine University
Louisville, KY12.2021
Associate of Applied Science - Healthcare Administration
National Business of College
Louisville, KY07.2010
High School Diploma -
Jeffersonville High School
Jeffersonville, IN05.1999
Skills
- Operations
- Human Resources Business Professional
- Project Management
- HR Law and Compliance
- Employee Relations
- Employee Engagement
- HRIS Management
- Auditing
- Benefit Administration Recruitment
- Talent Acquisition
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Senior Human Resource Generalist
Verisys Corporation
02.2020 - Current
Senior Executive Administrative Assistant
Park Duvalle Community Health Center
07.2016 - 02.2020
Accounts Receivable Analyst
Centerstone
06.2013 - 07.2016
Auditor
Humana Insurance Company
11.2005 - 10.2011
Certification - Human Resources Management
Bellarmine University
Associate of Applied Science - Healthcare Administration
National Business of College
High School Diploma -
Jeffersonville High School
- SHRM-CP - SHRM Certified Professional
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