Jamison Cranfield

• Directed the operations and logistics of a multi-million dollar business.
• Provided monthly projected earned revenue forecasts with Regional Managers.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Review and analysis of monthly P&L statements with Regional Branch Managers.
• Managed day-to-day operations of a large staff in multiple departments.
• Coordinated activities between different departments to ensure successful completion of projects.
• Analyzed financial data to make informed decisions on cost savings initiatives.
• Created policies and procedures for improved workflow processes.
• Provided leadership and guidance to subordinate managers and supervisors.
• Maintained budgeting documents for accurate tracking of expenses.
• Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Implemented systems for monitoring employee attendance, scheduling, payroll.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Facilitated meetings with key stakeholders to discuss progress towards objectives.
• Identified areas where process improvements could be made resulting in increased productivity.
• Recognized employees for demonstrating excellent service resulting in increased company morale.
• Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
• Communicated clear and consistent messages regarding departmental goals to produce desired results.
• Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
• Provided guidance to workers regarding safe operating procedures when using machinery or tools.
• Recruited and hired workers, in addition to supervising and monitoring daily performance.

• Oversee daily operations for a Multi-family General Contractor.

• Ensure kick off meetings and Pre-con meetings are held for new projects.

• Communicate daily with Project Managers, Sales, and Superintendents.

• Oversee job buyouts to ensure they are accurate and within budget.

• Directly handle monthly forecasts for all projects.

• Ensure that monthly WIP forecasts are stable and accurate.

• Review construction schedules for accuracy.

• Daily communication with all Project Managers and Superintendents.

• Review all estimates with Sales and estimating, prior to them being sent to clients.

• Conduct site visits weekly.

• Training of PM's and Supers to manage and run projects effectively.

• Recruiting new sub contractors to increase sub base.

• Executed day-to-day operational activities for regional business at $7-10m in yearly revenue.
• Identified optimal locations, dealers and investors to engage product sales for continuous brand expansion.
• Acknowledged for being top performer in region, earning highest service satisfaction and sales ratings.
• Successfully developed market expansion business case for senior leadership on multi-national coordination processes, including sales and marketing, staffing, logistics and product R&D investments.
• Managed staff to optimize brand expansion initiative productivity.
• Handled human resource concerns and established plans to handle issues consistently and efficiently.
• Mentored and guided 5 general managers on proper processes and methodologies.
• Managed business expansion, revenue development and market gains.
• Oversaw development of organization's network and established relationships with community stakeholders.
• Minimized turnover through effective training and employee engagement programs.
• Oversaw inventory purchases and sales contracts to keep records current and compliant.
• Negotiated market consolidation to improve customer satisfaction and dealer profits.
• Met with Project Managers on bi-weekly basis to discuss techniques for overcoming objections and closing deals.
• Maximized branch revenue by optimizing daily operations.
• Penetrated new market areas by investigating competitor products, services and trends.
• Oversee/manage operations in Orlando, Tampa and Bradenton markets.

• Maintained an up-to-date department organizational chart.
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Effectively managed departmental expenses to stay within allocated budget.
• Properly routed agreements, contracts and invoices through the signature process.
• Prepared and reviewed mitigation, mold and fire remediation invoices and estimates.
• Estimated, sold and managed high volume remediation projects.
• Developed rapport with the customer base by handling difficult issues with professionalism.
• Recruiting and onboarding of new staff.
• Designed sales and service strategies to improve revenue and retention.
• Mentored and trained staff to define and exceed field sales objectives.
• Managed business expansion, revenue development and market gains.
• Expedited resolutions to correct customer problems and complaints.
• Realigned procedures and daily protocols with changing business demands.
• Maximized branch revenue by optimizing daily operations.

• Posted open positions on company and social media websites.
• Properly routed agreements, contracts and invoices through the signature process.
• Designed electronic file systems and maintained electronic and paper files.
• Maintained an up-to-date department organizational chart.
• Worked directly and communicated with claims examiners to reach agreed cost settlements for insurance claims.
• Managed project budget and projected job completion deadlines.
• Identifying, costing and processing any contract variations.
• Updating project plans to include agreed changes.
• Ensured staff and sub contractors time sheets and invoices were accurately completed.
• Provided project support for all off site activities.

• Handled water mitigation claims from signing work authorization to collecting checks from insured.
• Managed Reconstruction projects from reviewing written estimates to completion of project.
• Handled scheduling of 10+ employees and sub contractors.
• Coordinated and planned projects with customers.
• Maintained an up-to-date department organizational chart.
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Properly routed agreements, contracts and invoices through the signature process.
• Received and screened a high volume of internal and external communications, including email and mail.
• Managed daily office operations and maintenance of equipment.

• Owned and operated a residential remodeling company, that handled home improvements and repairs to residential homes.
• Handled coordinating and scheduling sub contractors and overseeing work performed.
• Managed projects from start to finish, seeing that work was completed on schedule and that quality met the standards required.
• Maintained close contact with customers, assuring that they were happy with our services from start up of work, to completion of the project.
• Facilitated working relationships with co-tenants and building management.
• Properly routed agreements, contracts and invoices through the signature process.
• Received and distributed faxes and mail in a timely manner.
• Managed daily office operations and maintenance of equipment.