Jamison Feeley
S Yarmouth,MA
Summary
Highly motivated and enthusiastic professional with experience in the recreation and hospitality industry. Proven success in providing excellent customer service, ensuring all guests have a safe and enjoyable experience. Dedicated to continuously learning new skills and best practices to stay up to date with industry trends. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Store Clerk
CVS Pharmacy
S Yarmouth, MA
04.2024 - Current
- Maintained up-to-date knowledge of store policies regarding payments, exchanges, refunds.
- Provided excellent customer service by delivering friendly attitude towards all customers.
- Performed opening and closing procedures for the store including counting money in register drawer.
- Received shipment of merchandise and restocked shelves accordingly.
- Greeted customers, answered inquiries and provided information on products and services.
- Inspected incoming shipments for damages or discrepancies; reported any issues to supervisor.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
- Processed returns and exchanges according to company policy.
- Resolved customer complaints in a professional manner.
- Organized merchandise displays to promote sales.
Front Store Clerk
CVS Pharmacy
South Yarmouth, Massachusetts
04.2024 - Current
- Maintained up-to-date knowledge of store policies regarding payments, exchanges, refunds.
- Performed opening and closing procedures for the store including counting money in register drawer.
- Provided excellent customer service by delivering friendly attitude towards all customers.
- Received shipment of merchandise and restocked shelves accordingly.
- Greeted customers, answered inquiries and provided information on products and services.
- Kept abreast of current promotions, policies regarding payment and exchange.
- Inspected incoming shipments for damages or discrepancies; reported any issues to supervisor.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
MEMBERS SERVICE REPRESENTATIVE
Planet fitness
South Yarmoth, Massachusetts
08.2023 - Current
- Demonstrated excellent customer service skills by greeting members and providing assistance with questions, concerns, and requests
- Monitored activity on the fitness floor to ensure adherence to safety guidelines and regulations
- Ensured compliance with all applicable laws regarding health club operations
- Conducted tours of the facility for potential members, highlighting amenities offered and membership options
- Resolved conflicts between patrons in a timely manner using sound judgment and diplomacy
- Displayed strong interpersonal communication skills while interacting with members and staff alike
- Maintained cleanliness of the fitness area by sanitizing equipment after each use.
ARCADE ATTENDANT
Ryans family Amusement
S Yarmouth, MA
07.2022 - 07.2023
- Described types of games available to public to attract customers
- Monitored tables for guest needs and customer service opportunities
- Convinced patrons to play games by offering specials and discounts
- Inspected equipment to detect wear and damage and performed minor repairs, adjustments or maintenance tasks to gaming equipment
- Used sterilized spray cleaners to wipe down game machines at end of shift
- Described game rules, supplying customers with required equipment to properly play game
- Cleaned and organized gaming booths to keep equipment in serviceable condition
- Attended to broken or poorly working games, refunding tickets or tokens
- Kept prize cases stocked to dispense appropriate prizes to winners
- Maintained inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
CASHIER, BAKERY CLERK, CLICK AND COLLECT, PORTER
Stop and Shop
S Yarmouth, MA
03.2022 - 07.2022
- Inspected refrigerators, freezers and ovens for full functionality and proper temperatures
- Processed payments and activated gift cards using POS system, keeping accurate records
- Built and maintained positive working relationships with co-workers
- Checked trash receptacles to empty as needed
- Applied icing art on top of cake to write personal message as requested
- Recognized and responded to security risks and theft
- Developed strong customer relationships to support satisfaction and loyalty
- Managed store opening and closing procedures
- Cleaned and organized bakery display cases, shelves, and equipment
- Leveraged POS system to perform purchase transactions for team members and customers
- Processed customer orders and ensured the accuracy of their purchases
- Read and interpreted safety rules, operating and maintenance instructions, and procedure manuals
- Removed debris, cleaned spills and mopped floors throughout facility
- Inspected rooms for cleanliness to meet company standards
- Followed and complied with health and sanitation procedures, promoting safe work practices
- Vacuumed, swept and detailed interior and exterior of buildings
- Assisted visiting members of the public who were utilizing the facilities
- Used proper equipment and chemicals to safely treat diverse flooring
- Made adjustments and minor repairs to environmental, plumbing and electrical systems
- Sanitized and cleaned equipment and surfaces with solvents.
DISHWASHER AND PIZZAMAKER
Bocca Lupo
Venice, Florida
09.2021 - 11.2021
- Assisted department team with other duties during high volume periods
- Kept work area and equipment clean throughout shift
- Set up dish stations, dish machines and sinks
- Kept dish room clean and organized using plate ware decoy system
- Emptied trash in kitchen and cleaned trash cans using water and solvents
- Cleaned and restocked wash area after each shift
- Completed weekly kitchen cleaning and maintenance
- Loaded and unloaded dishwasher promptly to keep good stock of clean dishes
- Focused on learning new skills and staying updated with industry changes
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Communicated with cooks to achieve timely and accurate food orders
- Restocked supplies and ingredients to promote freshness
- Followed recipes to produce food products of specified flavor and texture
- Read food order slips to prepare and cook food according to instructions
- Completed cash transactions for customers with cash register.
GUEST SERVICE AGENT AND BEACH ATTENDANT
Red Jacket resorts
S Yarmouth, MA
03.2021 - 07.2021
- Solicited guest feedback and acted on guests concerns
- Promoted hotel brand loyalty programs to encourage guest participation
- Addressed customer complaints and provided timely solutions
- Welcomed arriving guests to hotel to complete arrival and check-in procedures
- Greeted and welcomed guests in a warm and friendly manner
- Provided information about local shopping, dining, nightlife, and recreational destinations
- Received, store, and delivered luggage and mail
- Provided directions to guests
- Inspected recreational facilities for cleanliness
- Responded quickly to meet customer needs and resolve problems
- Organized the chairs located on the beach in an orderly fashion
- Folding the towels in a neat and organized fashion
- Used equipment to drill a hole in the sand for the umbrellas.
GROCERY BAGGER AND CARTS
Shaws and Star Market
Harwichport, MA
05.2020 - 07.2020
- Handled customer complaints and provided assistance with product selection
- Answered product questions with up-to-date knowledge of sales and promotions
- Helped customers with loading purchased items into their vehicles
- Walked department regularly to verify organized, sanitary appearance
- Assisted customers with food selection, inquiries and order customization requests
- Sacked groceries to provide carry-out car service for customers
- Cleaned and straightened shelves and displays.
GROUNDS CREW WORKER
seaside cottages
S Yarmouth, MA
03.2018 - 07.2018
- Planted trees, bushes and flowers to beautify grounds
- Utilized power mowers, tillers, and trimmers to maintain landscaping
- Shoveled, spread, and leveled soil, gravel, and stones
- Cared for established lawns by mulching, aerating and weeding
- Used shears, pruners, or chain saws to prune and trim trees and shrubs
- Lifted dead leaves and grass from between growing grass and soil with thatcher
- Applied mulch and other organic materials to support garden and landscape growth
- Gathered litter and transported to proper receptacles.
Education
Associate of Arts - English
Cape Cod Community College
West Barnstable, MA05-2024
Some College (No Degree) - English
Florida Gulf Coast University
Fort Myers, FLLynn University
Boca Raton, FLSkills
- Critical Thinking
- Credit Card Transaction Processing
- Social Perceptiveness
- Complex Problem-Solving
- Table Setting
- Customer Needs Assessments
- Guest Inquiries
- Cash Register Operations
- Service Quality
- Sales Techniques
- Closing Procedures
- Guest Services
- Beverage Service
- Attentive Service
- Database Software
- Gym membership sales
Certification
- CPR Certification
- TIPS Certification
Timeline
Front Store Clerk
CVS Pharmacy
04.2024 - Current
Front Store Clerk
CVS Pharmacy
04.2024 - Current
MEMBERS SERVICE REPRESENTATIVE
Planet fitness
08.2023 - Current
ARCADE ATTENDANT
Ryans family Amusement
07.2022 - 07.2023
CASHIER, BAKERY CLERK, CLICK AND COLLECT, PORTER
Stop and Shop
03.2022 - 07.2022
DISHWASHER AND PIZZAMAKER
Bocca Lupo
09.2021 - 11.2021
GUEST SERVICE AGENT AND BEACH ATTENDANT
Red Jacket resorts
03.2021 - 07.2021
GROCERY BAGGER AND CARTS
Shaws and Star Market
05.2020 - 07.2020
GROUNDS CREW WORKER
seaside cottages
03.2018 - 07.2018
Associate of Arts - English
Cape Cod Community College
Some College (No Degree) - English
Florida Gulf Coast University
Lynn University