Jamison Holms
Tampa,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices, as well as providing guests with a positive and welcoming experience. Furthermore, I am a well-versed mixologist with diverse menu of memorized drink recipes and work well in high stress environments.
Overview
6
6
years of professional experience
Work History
Bartender/Food Server
American Social Tampa
06.2020 - Current
- Served high customer volumes during special events, nights, brunch, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Monitored and supervised the checkout process for fellow servers' closing duties.
Hostess/ Expo/Head Food Runner
Salt Lick BBQ
03.2018 - 06.2019
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Ensured accuracy and timeliness in preparing food to meet customer expectations.
- Ensured accurate delivery of plates to customers and tables.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL05.2024
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Clear and effective communication
- Customer service expertise
- Complex Problem-Solving
- Responsible Alcohol Service
- Menu Memorization
- Suggestive Selling
- Professional Appearance
- Classic cocktails
Timeline
Bartender/Food Server
American Social Tampa
06.2020 - Current
Hostess/ Expo/Head Food Runner
Salt Lick BBQ
03.2018 - 06.2019
Bachelor of Science - Health Sciences
University of South Florida