Jamison Stewart

Collaborated with cross-functional stakeholders to gather, analyze, and document business requirements, resulting in a 25% reduction in project rework and improved alignment with organizational goals.

• Verified data migration and consolidation efforts, ensuring 100% data integrity and completing transitions 15% ahead of schedule.
• Conducted business requirement analyses, delivering actionable recommendations that increased workflow efficiency by 20%.
• Developed comprehensive user manuals and technical documentation, reducing end-user support tickets by 35% after implementation.
• Assisted in budget planning, identifying cost-effective technology solutions while supporting future scalability.
• Streamlined business processes by analyzing system requirements, achieving a 30% reduction in manual processing time.
• Identified critical areas for improvement, implementing system enhancements that increased productivity across Marion County
• Facilitated communication between technical and non-technical teams, improving project alignment and reducing miscommunication-related delays by 15%.
• Created custom reports using SQL and Power BI, providing insights that improved decision-making efficiency by 20% and supported strategic initiatives.
• Gathered, reviewed, and presented findings to stakeholders, leading to a 25% increase in informed decision-making and project transparency.

• Led team of 20 technicians in proper troubleshooting techniques, conflict resolution and customer relations.
• Resolved Tier 1 and Tier 2 technical issues across 18 client companies multiple systems and applications for customers and end-users across various time zones.
• Reviewed escalated issues by serving as subject matter expert on wide-ranging issues from email to networking improvement.
• Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
• Managed ticketing systems to process support actions and requests.
• Monitored team performance and facilitated the necessary training programs to help maintain a high level of competence among support staff.

• Led 36 junior Sailors in proper painting, fabrication and repair techniques decreasing product turn around time by 35 %
• As Career Councilor, Conducted 54 performance reviews, resulting in 95 percent retention rate
• Conducted routine inspections of incoming materials to check quality and compliance in accordance with military specifications across 22 Squadrons.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Organized, maintained and audited four programs resulting in zero discrepancies on yearly Aviation Maintenance Inspection