Creative Business Owner with exceptional background spent in customer service. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
4
4
years of professional experience
Work History
Business Owner
Ballaya Blinks
02.2022 - Current
Branding different deals or discounts to invite more clientele
I constantly push out content daily to keep my business relevant and afloat
Communicating with clients over availability for scheduling and consulting
Consistent upkeep of product stocking and keeping them ready for usage
Established strong customer relationships through excellent communication and attentive service.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Reaching out to other small businesses for collaboration and exposure.
Food service associate/ Cashier
Parkland Hospital
08.2021 - Current
Greeted customers at counter to fulfill requests and answer questions.
Keep tabs on safety and hazardous issues to bring to monthly meetings for greater solutions for customers and employees
Training employees and equipping them with tools for their position.
Maintained a clean and organized work environment for optimal food prep efficiency.
Cashier/ Fulfillment Associate
Lowes Home Improvement
08.2020 - 07.2021
Keeping register clean/ Maintaining organization
Pulling up the online orders
Working with orders from a particular store you have to keep a close eye on stock so that your published numbers are as accurate as possible
Make phone calls to customers for cancellations, order substitutions, payment issues, and or deliveries
Help in-store customers find their items
Make calls to customers for delivery scheduling
Often spotlighted for training new hires and then later displaying their readiness for their position
Taking the initiative to cover and cross-train in the customer service center
Adding trades to my catalog to expand my experience as an employee.
Education
Associate Degree in Radiological Science -
Dallas College
2026
University of Houston
12.2022
Diploma -
Duncanville High School
05.2019
Skills
Collaboration
Teamwork/ Leadership
Problem Solving
Time Management
Fast Learner
Creative
Communication
Customer Service and Relations
Driven and Determined
Projects
Dallas Black Dance Theatre, Teachers Assistant, 08/2018, 05/2019, Teach the toddlers how to warm up and stretch., Keeping them engaged, Help them learn the choreography for their recital, Walk them to their parents for dismissal