Jamiya Sims

• Developed strategies for outbound call campaigns, resulting in increased bookings for service appointments.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Make accurate and timely sales transactions by utilizing point-of-sale systems or cash registers.

• Manage payments with cash, credit, and debit cards, making sure that every transaction is done safely and in accordance with federal laws.

• Welcome clients with a smile and professionalism, helping them with purchases and responding to their questions regarding goods or services.

• Maintain a clean and organized checkout area, including stocking shelves, arranging displays, and removing debris or clutter.

• As per federal and organizational requirements, confirm the age of the buyer before making any prohibited transactions, such as alcohol or tobacco.

• Process sales transactions accurately and efficiently using cash registers or point-of-sale systems.

• Handle cash, credit, and debit payments, ensuring all transactions are completed securely and in compliance with federal regulations.

• Greet customers in a friendly and professional manner, providing assistance with purchases and answering inquiries about products or services.

• Maintain a clean and organized checkout area, including stocking shelves, arranging displays, and removing debris or clutter.

• Verify age for restricted purchases such as alcohol or tobacco, following federal and organizational guidelines.

• Assisted registered nurses in providing direct patient care, including administering medications, dressing wounds, and monitoring patient vital signs.

• Documented patient assessments, interventions, and outcomes accurately in electronic medical records.

• Ensured patient safety and comfort by maintaining a clean and organized patient care environment.