Summary
Overview
Work History
Education
Skills
Timeline
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Jamiyah Miller

Memphis,TN

Summary

Dedicated customer service professional with years of experience in a fast-paced environment seeking an opportunity in a team-orientated company. Adept at handling a wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction. Track record of quickly acquiring competency in all products and transactions while readily and positively adapting to change.

Overview

13
13
years of professional experience

Work History

Material Handler

Nike
10.2020 - 04.2025
  • Process orders for shipment, including picking, packing, checking and restocking.
  • Handle computer data inquiries and special processing of customer orders.

Transfer/Distribution Clerk

Technicolor Distribution
03.2015 - 05.2019
  • Coordinated shipments and deliveries to ensure timely distribution of products.
  • Managed inventory levels, conducting regular audits to maintain accuracy.
  • Operated warehouse equipment including forklifts and pallet jacks safely and efficiently.
  • Collaborated with team members to streamline packing processes and reduce delays.
  • Picked orders, scanned products and packed boxes.
  • Reduced errors in order fulfillment by implementing thorough quality control measures.
  • Processed incoming shipments promptly, ensuring accurate stocking and timely availability of products
  • Provides Daily Assignments for Drivers.
  • Tug Trucks to specified locations.
  • Complete BOL for outgoing loads, Check accuracy of skid and case quantities.
  • Responsible for Responding to ALL Transfer Department Emails Daily.
  • Data Entry Clerk for Distribution Kitting Area.
  • Responsible for configuration and User access to Warehouse Management System.
  • Ensured workflow efficiencies, provide reports and determined distribution list of the reports.
  • Responsible for maintaining and filing Demand Documents.

Sales Associate

Walmart
06.2014 - 04.2016
  • Greeting customers.
  • Operating cash registers.
  • Increasing in store sales.
  • Maintaining sales floor appearance.
  • Cross-selling products.
  • Directing customers to merchandise.
  • Engage with customers to provide a positive selling or service experience.
  • Accurately complete all administrative aspects of the sale in a timely manner.
  • Meet established sales goals set forth by store manager.
  • Assist in the merchandising of the store as directed by the store manager.

Customer Service Rep

Pizza Hut Call Center
08.2012 - 03.2014
  • Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data.
  • Ability to achieve and maintain performance standards.
  • Support marketing of products.
  • Able to interact with all levels of management and customers in a professional manner.
  • Assist and mentor new call center representatives.
  • Adhere to company processes and guidelines.

Education

High School Diploma -

Cordova High School
Cordova, TN
05.2013

Skills

  • Management and leadership
  • Sales expertise
  • Effective communication
  • Customer insight
  • Attention to detail
  • Time management
  • Microsoft Office proficiency
  • Warehouse safety practices
  • Quality assurance
  • Loading and unloading operations
  • Order fulfillment
  • Product packaging

Timeline

Material Handler

Nike
10.2020 - 04.2025

Transfer/Distribution Clerk

Technicolor Distribution
03.2015 - 05.2019

Sales Associate

Walmart
06.2014 - 04.2016

Customer Service Rep

Pizza Hut Call Center
08.2012 - 03.2014

High School Diploma -

Cordova High School

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Jamiyah Miller