Jammie Belstner
Watertown,WI
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Sales
The Marquardt
11.2024 - Current
- Resolved customer complaints quickly by providing satisfactory solutions.
- Drafted creative marketing materials such as brochures, flyers and presentations.
- Coached, developed and motivated team to achieve revenue goals.
- Attended events to promote the company's brand image.
- Cultivated strong professional relationships with key clients to drive long-term business development.
Referral Specialist
The Marquardt
04.2024 - 11.2024
- Learned and became fluent in programs such as Point Click Care/ Welcome Home/ and Paylocity, room staging and family tours of the facilities, ensuring rooms are appropriate for resident move-ins, onsite assessments, marketing, community outreach, employee appreciation, conducting meetings on Zoom/in person, In person/email/phone communication with case managers/families/POA’s/care team/ and residents
- 4-5 sales per month on average
- 90% room occupancy rate monthly average (Achieved top performing records)
- Responsible for 92 beds in assisted living, and 140 beds in skilled nursing
- Marketing throughout the community and neighboring communities
- Set up private training sessions for Welcome Home with employees from various locations
- Held marketing events to where I would hold discussions on how I have been able to achieve success at room occupancy being at record numbers
Social Media Specialist
Browns Shoe Fit
01.2022 - Current
- Take all the photos of products in the store, post the images to social media sites, and help move volume into the store
- Help with accounts payable and account receivable and sell shoes when needed
Office Coordinator- Office Manager
Keurig Dr Pepper
02.2022 - 04.2024
- Cashiered, learned programs such as Workday, SAP, Kronos, Admin for Drivers Alert, Okta, Ariba, Esker, JJ Keller, and SAP Concur
- New Hire Orientation responsible for giving updated information to new team members at the time of on boarding
- Helped a small team of professionals set a standard at Northlake
- Traveling to different branches when there was a new hire to onboard and being flexible to do so
- Verifying all I9 documents in a timely manner
- Hiring events held at many locations in the state of Wi and IL
- Where I collaborated with the employees, leaders of the branches, TA, and HR
- Helped manage JJ Keller files for IL and Wi besides Northlake locations
- Helped hire employees and dismiss employees when needed
- Printed badges & handed out keys when appropriate
- Conducted, distributed, and filed all disciplinary actions for the Watertown branch
- Making sure that all managers know how to properly upload to Workday
- Review all camera footage and conducted investigations when necessary
- Making sure that everything remains confidential
- Reporting and properly documenting all incidents as needed
- Making sure that all drug tests are done immediately at the local hospital, remaining on call for when a drug test was needed and reporting to the plant in a very timely manner
- Becoming a benefit expert for both union and non-union employees and helping with open enrollment
- Helped open Unum claims for many employees
- Helped support the HR & Management team with lawsuits
- I have helped HR business partners find policies, understand policies, and lead a helping hand when needed
- Community engagement is very important, and I lead our team in many school events, parades, 5K runs, Vendor Events and much more
- Joined the Watertown Chamber where I represent KDP as an ambassador, spokesperson, and hold a chair spot
- Jammie Belstner-KDP was nominated for best customer service last year in 2023
- Responsible for updating employee lists, employee newsletters, expense reports for me and five managers, and employee engagement
- I have supported many teams with celebrations, loss of (staff death), hurdles, big meetings (prepping, setting up, taking down), swag design, and uniform design
- I worked with our teams and gained their respect, to be able to motivate them daily
- I helped to find ways to improve metrics/numbers to hit goals set by corporate
- Remained on call willing to help troubleshoot problems, whenever needed
- Promoting ERG Groups to insure a divers and inclusive environment
Relief Sales
7UP Watertown
07.2020 - 02.2022
- Sales, merchandising, reset team, building displays, management of accounts, collected payments on delinquent accounts, helped team reach sales goals, covered vacations/medical leaves of salesman and merchandisers
- Delivered product to customers
- Helped team reach the sales goal of 2 million cases in 2021
- Keurig Dr Pepper bought 7up Watertown and I was promoted to Office Coordinator/Office Manager
Team Lead
Old Navy
07.2019 - 09.2020
- Lead the team by hitting many sales goals, card holder utilization, deep cleaning the store each shift to maintain Covid protocols
- I was ranked number 2 in the store for cardholder utilization and sales goals
Assistant Manager
Hartland Place Senior Living
09.2018 - 04.2019
- HR duties, manage care plans, medication, all documentation, developed marketing tools for Hartland Place, teaching hazardous material training, payroll, scheduling, commutation with all care teams, families, renewal of CPR/First Aid/Fire Safety/Standard Precautions/ Caregiver License, manager on call 24/7
Education
HR Business Degree -
Madison Technical College
05.2024
High School Diploma -
01.2009
Skills
- Conflict resolution
- Team building
- Heartsaver CPR AED (CPR AED)
- Analytical thinking
- Multitasking
- Adaptability and flexibility
Certification
- First Aid Certification
- CPR Certification
- Foster Parent Certification
- CBRF Certification
- Food and Safety Certification
- Up to date on Drivers Alert Training
Overview
20 years in customer service/sales, 10 years in the medical field, 5 years in management, 3 years of HR experience, Associate’s degree in HR, 2 years Ambassador for Watertown Chamber of Commerce Chairperson, Board of director for Watertown Senior Center
Affiliations
- 3 years Ambassador for Watertown Chamber of Commerce chairperson
- Board of Director for Watertown Senior Center
References
References available upon request.
Timeline
Director of Sales
The Marquardt
11.2024 - Current
Referral Specialist
The Marquardt
04.2024 - 11.2024
Office Coordinator- Office Manager
Keurig Dr Pepper
02.2022 - 04.2024
Social Media Specialist
Browns Shoe Fit
01.2022 - Current
Relief Sales
7UP Watertown
07.2020 - 02.2022
Team Lead
Old Navy
07.2019 - 09.2020
Assistant Manager
Hartland Place Senior Living
09.2018 - 04.2019
HR Business Degree -
Madison Technical College
High School Diploma -
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