Jammie Hensley
Salt Lake City,UT
Summary
Seasoned retail leader with extensive experience in grocery operations and front end management. Skilled in supervising teams, managing schedules, and maintaining strong customer service standards. Known for improving workflow, supporting cash operations, and helping to reduce shrinkage.
Overview
35
35
years of professional experience
Work History
Grocery Manager
Maceys
West Valley City, Utah
05.1991 - Current
- Facilitated merchandise orders and conducted inventory checks for Macey's grocery aisles to ensure optimal stock levels.
- Maintained grocery stock flow through timely restocking, enhancing customer satisfaction and supporting sales.
- Implemented updated store practices to reduce shrinkage and enhance profitability.
- Supported grocery department operations for Macey's sales floor.
Front End Manager
Maceys
West Valley City, Utah
11.2005 - 05.2025
- Managed front end scheduling to support Maceys customer flow and coverage.
- Supervised Maceys front end cashiers and courtesy clerks during daily store operations.
- Managed cash flow of store, including cashier operations, bookkeeping, and security.
- Put together a schedule for floor staff according to skill sets and coverage needs.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Cultivated strong customer relations and developed effective customer service standards.
Education
Some College (No Degree) -
Salt Lake Community College
Salt Lake City, UTSkills
- Grocery operations
- Inventory management
- Merchandise ordering
- Shrink control
- Cash handling
- POS systems
- Staff training
Timeline
Front End Manager
Maceys
11.2005 - 05.2025
Grocery Manager
Maceys
05.1991 - Current
Some College (No Degree) -
Salt Lake Community College