Jammie Odom
Hudson,WI
Summary
Dynamic professional with a strong background in customer service and time management, honed as an Assistant Manager at BP. Proven ability to enhance customer satisfaction and optimize workflows. Skilled in maintaining a clean driving record while providing reliable transportation services, fostering trust through excellent communication and professionalism.
Overview
10
10
years of professional experience
Work History
Lyft Driver
Myself
03.2025 - Current
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Drive my clients to appointments, work, to where ever they may need to go.
- Being a good listener, clients like to vent about their life and so much more, it is a very social job.
- Excellent communication skills
Assistant Manager
BP
05.2021 - 12.2024
- Analyzed performance metrics to identify areas for improvement and optimize workflows.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Housekeeper
Econo Lodge Hotel
03.2020 - 05.2021
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Trained new staff on proper cleaning techniques and safety protocols.
- Collaborated with team members to address guest requests promptly and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Verified cleanliness and organization of storage areas and carts.
Manager
BP
08.2015 - 2020
- Managed vendor relationships, negotiating contracts that supported cost savings while maintaining quality standards.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Chippewa Valley Technical College
River Falls, WISkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Lyft Driver
Myself
03.2025 - Current
Assistant Manager
BP
05.2021 - 12.2024
Housekeeper
Econo Lodge Hotel
03.2020 - 05.2021
Manager
BP
08.2015 - 2020
High School Diploma -
Chippewa Valley Technical College