Jammie Odom
Hudson,WI
Summary
Dynamic professional with a strong background in customer service and time management, honed as an Assistant Manager at BP. Proven ability to enhance customer satisfaction and optimize workflows. Skilled in maintaining a clean driving record while providing reliable transportation services, fostering trust through excellent communication and professionalism.
Overview
10
10
years of professional experience
Work History
Lyft Driver
Myself
Saint Paul, MN
03.2025 - Current
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Drive my clients to appointments, work, to where ever they may need to go.
- Being a good listener, clients like to vent about their life and so much more, it is a very social job.
- Excellent communication skills
Assistant Manager
BP
Saint Paul, MN
05.2021 - 12.2024
- Analyzed performance metrics to identify areas for improvement and optimize workflows.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Housekeeper
Econo Lodge Hotel
River Falls, WI
03.2020 - 05.2021
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Trained new staff on proper cleaning techniques and safety protocols.
- Collaborated with team members to address guest requests promptly and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Verified cleanliness and organization of storage areas and carts.
Manager
BP
Saint Paul, MN
08.2015 - 2020
- Managed vendor relationships, negotiating contracts that supported cost savings while maintaining quality standards.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Chippewa Valley Technical College
River Falls, WISkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Lyft Driver
Myself
03.2025 - Current
Assistant Manager
BP
05.2021 - 12.2024
Housekeeper
Econo Lodge Hotel
03.2020 - 05.2021
Manager
BP
08.2015 - 2020
High School Diploma -
Chippewa Valley Technical College