Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Family Nanny/Assistant
Jessica Judd -Realtor
07.2022 - 07.2023
Built positive and nurturing environments to support child social and emotional growth.
Established lasting, professional connections with family and children by encouraging open communication and delivering feedback.
Played games, worked on puzzles, and read books to young children.
Outdoor walks, play and activities.
Meal prep and house chores as needed.
Personal shopping for family
Case Management Coordinator
MedPOINT Management
09.2014 - 07.2022
Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers as assigned by Case Manager.
Responsible for daily Transition of Care report by contacting clients who recently discharged to home environment ensuring all post discharge needs are provided.
Collaborated with outside provider network to schedule appointments, set up transpiration and assist with client compliance as needed.
Retail Sales Associate
Parts Unknown
03.2013 - 09.2014
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers.
Senior Client Service Associate, Health Management
Blue Cross Of California, State Sponsored Programs
12.1999 - 03.2006
Coordinate day-to-day operations of asthma management Program which includes delegation of work assignments to other associates within department.
Organize logistics for asthma program's pharmacy training which includes working with pharmaceutical vendors and academic institutions involved in training process.
Authorize claims payment for pharmacy consultation appointments using pharmacy mainframe system.
Work with Systems Department to generated reports and collect data for daily program operations.
Provide telephonic customer support to members, providers and pharmacists participating in asthma management program