Jamon Henkel
Santa Rosa ,CA
Summary
Dynamic and reliable professional with a strong work ethic, honed at YMCA and Calistoga Inn. Proven ability to enhance guest relations and maintain cleanliness, contributing to exceptional dining experiences. A dedicated team player skilled in efficient service and supply restocking, ensuring seamless operations even in high-pressure situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Afterschool Attendant
YMCA
Rohnert Park, CA
10.2024 - 04.2025
- Collaborated with team members to improve overall service quality and guest experience.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Lead Busser
Calistoga Inn
Calistoga, CA
01.2023 - 02.2024
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Contributed to positive guest experiences through friendly interactions while serving water refills or assisting with inquiries about menu items.
Education
No Degree - Physical Education Teaching And Coaching
Santa Rosa Junior College
Santa Rosa, CASkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Guest relations
- Cleaning procedures
- Supply restocking
Certification
CPR certified
Timeline
Afterschool Attendant
YMCA
10.2024 - 04.2025
Lead Busser
Calistoga Inn
01.2023 - 02.2024
No Degree - Physical Education Teaching And Coaching
Santa Rosa Junior College