Summary
Overview
Work History
Education
Skills
Certification
Timeline
James Owens

James Owens

Safford,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Child Caregiver

Stay At Home Dad
Safford, AZ
12.2021 - Current
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Implemented daily routines and activities to stimulate and engage children.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Managed schedules of multiple children and activities
  • Coached 11 girls in Softball with weekly practices and games, including scheduling and logistics
  • Coached 10 boys and girls in basketball, including practice schedules.

CO-MANAGER/STORE LEAD

COMPLEX, WALMART 5626
Tucson, AZ
10.2018 - 12.2021
  • Managed 14 direct report managers and 26 supervisors
  • Grew sales from 93 million to 103 million
  • Oversee management and associates on all proper customer service guidelines and expectations.
  • Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals
  • Secure the store's financial performance by confirming that costs are handled within profitable parameters while leading the management team in controlling expenses and wages to verify expenses are related to sales.
  • Accomplished multiple tasks within established timeframes
  • Implemented automation technology, online shopping, and distribution programs
  • Developed and implemented business strategies to achieve business goals and stay competitive
  • Create budgets to align with the needs of the store while analyzing economic trends and outside influences
  • Building relationships within the community
  • Maintained a professional, organized, and safe environment for employees and patrons

CO MANAGER

WALMART 1240
Sierra Vista, AZ
11.2014 - 02.2018
  • Oversee associates on all overnight operations
  • Managed two direct report managers and 27 supervisors
  • Maximized performance by monitoring daily activities and mentoring team members
  • Planned store projects, including modular changes and physical placement of fixtures
  • Utilizing free time from regular customer service emphasis, taught and executed the team to clean, stock, and zone the store, each night
  • Cross-trained existing employees to maximize team agility and performance
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Built teams to execute modular planning and completion
  • Recruited and developed associates and management team emphasizing overnight operations.
  • Performed regular reviews assessing each employee's performance and developed improvement plans

Education

BS - BUSINESS LEADERSHIP AND MANAGEMENT

BELLEVUE UNIVERSITY, Bellevue, NE
06.2022
GPA: 3.6

Skills

  • Extremely strong leadership skills
  • Effectively communicate at all levels and modes
  • Operate with executive presence
  • Direct multiple teams to achieve beyond-expected results
  • Ability to manage numerous projects simultaneously from planning phase to completion
  • Handle 100’s employees with regard to schedules/HR issues
  • Able to perform non-biased employee reviews daily/weekly/yearly basis
  • Extremely strong interpersonal skills
  • Certified Trainer for powered lifting equipment, including forklifts and order pickers
  • Excellent time management skills
  • Accomplished with problem-solving skills
  • Proficient with Online/Digital shopping and fulfillment
  • Analyze monthly and yearly P&L statements

Certification

Proficient with MS Office Suite

Proficient with Mac OS

Trained in Workday

Food Safety Certification by the National Registry of Food Safety Professionals Exp: March 2024

Powered lifting equipment Trainer/Operator

Timeline

Child Caregiver - Stay At Home Dad
12.2021 - Current
CO-MANAGER/STORE LEAD - COMPLEX, WALMART 5626
10.2018 - 12.2021
CO MANAGER - WALMART 1240
11.2014 - 02.2018
BELLEVUE UNIVERSITY - BS, BUSINESS LEADERSHIP AND MANAGEMENT

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James Owens